After that, check if the issue is still there. Then, hit Next. When selecting to manually sync, it will briefly indicate its syncing and then go back to the message sync has failed. 02-09-2023 Required fields are marked *. It tells me it cannot auto sync anymore. Hoping for help with the following. OneDrive Gallery Sync allows you to sync your photos to OneDrive, download them, and more, to make storing and organising photos a breeze. / Last Updated February 1, 2023, Eliminate all your concerns with the Best Cloud Backup service - CBackup. This is regardless of which phone I use (I have a couple of Samsung phones for personal and work). Or tap on Create oneto apply for a new Microsoft account. Please kindly refer to the article below on how to setup onedrive in android to automatically sync photos and videos. What if OneDrive has not enough storage space? 03-02-2023 in. Samsung phones have a dedicated Contacts app and offers necessary features like syncing contacts to other services such Google and Microsoft Exchange. Add your Samsung Account back to your device. Heres how you can go about it. Read and agree on the pop-up message, and click on Get started with OneDrive. Repeat. Select the items you want to back up to OneDrive combined cloud. The second person asked permission to remote into my phone and I grated it. I tried to reset the app (both) and add my account again, but nothing did work. Can't set up Samsung Gallery sync to OneDrive, I tried to get Samsung Gallery sync to OneDrive working without any luck. Follow any on-screen instructions. After downloading all images from Onedrive back to the phone, I've tested syncing, and that still works. Can I delete the Samsung Gallery folder on OneDrive? How to solve Samsung Gallery not syncing with OneDrive? The first option becomes available on October 5, 2020 for the first group and on December 1, 2020 for the second group. You can follow the step-by-step guide below to fix it. Samsung releases regular updates for the Gallery app to add new features, fix bugs, and enhance app performance. I can still manually upload and download files to and from Onedrive, but sync stopped working. Many months later, the same as others, still have this issue. 08:14 PM This has caused many problems for everyone. 06:03 PM This fixed the issue for me and I hope it will for you too! Next screen "Connecting accounts", See more details in this thread :https://eu.community.samsung.com/t5/galaxy-s10e-s10-s10/gallery-couldn-t-sync-data/td-p/3290016. 07:24 PM Really weird to 'hide' such functionality in a gallery app. Recently Samsung had discontinued the Samsung Gallery sync and have replaced it with OneDrive sync. Especially since I switched to use F-Stop as the gallery app, I need to keep the Samsung gallery around for syncing to onedrive not practical. Corrupt or inaccessible cache data could also cause the Samsung Gallery app to malfunction on your Galaxy phone. Thank you for sharing. All information included herein is subject to change without notice. You can use OneDrive on your phone, tablet, or computer to download photos and videos to another device. Step 1: Open the OneDrive app on your phone and navigate to the Me tab. in. Turn Gallery Auto Sync on or off Sync specific albums in Gallery Download photos and videos from OneDrive Delete Gallery files from OneDrive Restore deleted Gallery files from OneDrive Other answers that might help Access your device backups in Samsung Cloud We're here for you Contact Samsung Support Step 1: Open the Settings app and scroll down to tap on Accounts and backup. I tried this and didn't work. I believe this started to occurr after the authenticator started requesting . To learn how this useful feature works, look below. Such sync issues with the Samsung Gallery app will not force you to back up your media files manually. Your Gallery apps Auto Sync feature might be turned off by default, but you can easily turn it on so all your photos and videos will be synced to OneDrive. Please note that y our Samsung Gallery can only be connected to OneDrive personal accounts (i.e. in. 01-21-2021 Your Samsung phone needs an active internet connection to sync files with OneDrive. in. Set everything up again, because that was the only choice I had.. to end up with the same issue. Tap Settings, and then tap the switch next to "Sync with OneDrive" to enable the sync. in, I've been playing around with my settings for the past hour. in, 25-09-2021 02-09-2023 If I go into gallery and try to innitiate the sync, it fails to even open Samsung cloud even though I use one drive. Anyway, thanks again for your work in sharing this information. Also sorry if you have already tried this, just trying to help, and I dont use this myself, as I try to stay away from the cloud (and future Samsung products if they dont bring back SD card support). I'm logged into my samsung account and I'm logged into my Onedrive account. in. Started. My gallery is not syncing with OneDrive anymore. Tap the OneDrive sync menu in the settings section of the Gallery app and Samsung Cloud app. 03-11-2023 And then, click on CLEAR DATA and CLEAR CACHE. I keep getting the message even if I try syncing manually. 01-21-2021 04:01 PM in Galaxy S Hi Tao77, I suggest you please open the Samsung Gallery app settings and tap "Switch to OneDrive" and follow the prompts to move your Samsung Cloud Gallery to Microsoft OneDrive. 2) Press and hold the Volume Up key and the spower button. Determine the order of these clouds, and choose Combine. You seem to have just copy pasted the same answer as to the previous user's question. Step 3. I open a Support Ticket on Monday with Microsoft on Monday and hope they can help fix it completly What a mess, 20-03-2021 It really needs to be fixed. 4) Press the Volume down key to navigate and select ". The option to back-up from my Microsoft account within OneDrive has vanished, too. A notification saying Microsoft unlinked keeps appearing, I deleted synced photos from my Gallery and they also disappeared from OneDrive, Photos synced from the Gallery look low-res. All my photos are now syncing. Scroll down and get more information below. It seems to have been caused by a duplicate file. The entire thing is a mess and it is still not fixed. 01-08-2021 Select "Services"4. in. 2) Press and hold the Volume Up key and the spower button. ) in. - I've made sure the phone has the latest firmware updates. Step 3: Tap on Sync with OneDrive and then. Open the Gallery app, and go to Settings >Cloud and accounts > Samsung Cloud > Make the move to Microsoft OneDrive. In the OneDrive app go to the File tab. Navigate to and open theOneDriveapp, and then tap thePhotostab. Step 2. If you delete the Samsung Gallery folder on the OneDrive app, Gallery Sync will not work properly. If theres a photo stored in OneDrive that youd like to use as a phone background, just download it using the app. I stripped and unlinked samsung/microsoft accounts, and then also noticed that I was stuck with a native ondrive installation. It's just confusing everyone, 17-11-2021 Follow the on-screen prompts to sign in with your credentials and then check if the issue is still there. Stop OneDrive Folder sync on Samsung S21 Ultra. Keep the OneDrive app open for the camera roll to update. Additionally local copies provide me with an extra backup location of these images, nor do I have to rely on data connections to download an image should I have the need for a local copy. then sync up with one drive and it will show u the dupe file, 03-01-2023 Awesome, this means that you have reported the issue to the Samsung Cloud Team. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. You'll be able to see it in the Gallery with the rest of your photos. Please restore the Samsung Gallery folder from the OneDrive recycle bin. Go to the Samsung Gallery App and tap the three dots in the mid-right of the screen and select Settings and then turn off Cloud sync. Or, if youd still like to keep the photos on your device, you can remove them just from OneDrive with a few steps. The option to "Manually sync" results in the same error message "There was a problem syncing automatically. https://support.microsoft.com/en-us/office/automatically-save-photos-and-videos-with-onedrive-for-an https://eu.community.samsung.com/t5/galaxy-s10e-s10-s10/gallery-couldn-t-sync-data/td-p/3290016. Why is there no dedicated sync service that runs in the background and guarantees constant sync to onedrive? If youre running low on cloud storage, consider freeing up some space or upgrading your OneDrive plan. Step 3: Tap on Sync with OneDrive and then Albums to sync. This chapter covers 4 methods to solve Samsung Gallery not syncing to OneDrive. First person gave up quickly, and asked me to provide feedback of the issue in the error report thing and advised me to use Google photos. To show that I do normally know how to get it working, this is a screenshot I have just taken from my S10 plus. Check the Camera upload account is the correct account. Copyright 1995-2023 All Rights Reserved. If you have work or school account, go to Office 365 portal sign in with your work or school account, select Settings > OneDrive settings > More settings > Storage metrics. So recently, when we we're 'forced' to move away from the Samsung Cloud, it came up with a notification to 'move to OneDrive'. 01:34 AM Please let me know if the issue is resolved or not so that we can investigate further. Finally your solution works! Heres how to check your, Samsung Gallery vs Google Photos: Which Is a Better Gallery App for You. 09:49 PM Samsungs Galaxy Camera 2 ran Android Jelly Bean and featured a 16MP camera. 06:07 AM Step 5: In the Manage accounts page, scroll down to tap on Add account and select OneDrive from the following screen. When you delete a photo from OneDrive, the photo file is also deleted from all synced devices and moved to the recycle bin. Then, choose your Combine Cloud under Destination. Transportation phone data without a PC. If you find out let me know. I cannot see my Samsung Gallery pictures in the Once Drive photos section of the app. Important: Camera Upload can only be used on one account at a time. It provides two options for users who store data in Samsung Cloud: one is to migrate your data to Microsoft OneDrive, and the other is to download your items to PC or any personal storage. 02:48 AM Log in to https://account.samsung.com/members 3. What about syncing other documents, settings, addresses , etc.? Navigate to theStoragetab, selectOneDrive, hitAuthorize Now, andsign in to your OneDrive account to finish the authorization. As we all know, Samsung Cloud is being replaced with OneDrive in 2021, and Gallery Sync, My Files, and Premium storage accounts are being discontinued. Support is also available on your mobile device through the Samsung Members App. Alternatively, you can purchase additional storage space through OneDrive by purchasing the Premium version of the app. Note: If you tap the Trash icon while a file is selected, the file will be permanently deleted. Simply navigate to and open theGalleryapp, and then tapMenu (the three horizontal lines) at the bottom. Please enable the automatic camera upload in OneDrive app settings. Finally, tap on Start Backup to carry out the backup task. Click on Connect accountsand log into it with your Microsoft account. our Samsung Gallery can only be connected to OneDrive personal accounts (i.e. Galaxy S23 Ultra WiFi TP-Link Router - Wifi 6 - Ony 1 Connection Allowed, Navigation sound doesn't play when connected to car using bluetooth. Step 2: Tap the menu icon (three horizontal lines) at the bottom-right corner and select Settings. -To use Gallery Sync with OneDrive you need both a Samsung account and a Microsoft account. Method 1. View solution in context 19 Likes Share Reply 13 Replies Previous 1 2 Next SamsungAdam Samsung Moderator Options 6) Press the Power key to restart the device. 3) When the Android logo displays, release all keys. Try turning it off and then should show a Cloud sync option instead, hopefully doing this will allow you to change what account it sync's to. Check that upload only when charging is not set. Your email address will not be published. Because there is the possibility that the connection is broken, trying to reconnect could fix OneDrive not uploading photos on Samsung devices. Certain photos are more important than others, like family holiday pictures and selfies with your best friends. Galaxy Note Suddenly after some update either to onedrive or gallery or android, whatsapp albums do not appear in the albums available to sync with onedrive. He/she played with the settings for several minutes without luck. The above content is provided for entertainment and information purposes only. Samsung specialist" cubicle droid. Access the OneDrive Settings on your Samsung Galaxy Find the Gallery sync entry in the list of OneDrive Settings and tap on it. Get Unlimited Cloud what I did is copy the entire gallery into my PC and wipe then off the phone. 1.Settings > Apps > OneDrive: clear cache and data 2. 02-08-2023 06:56 PM Top 12 Ways to Fix OneDrive Wont Stop Syncing Error on Windows 10. Thankfully, its both safe and easy to clear the Samsung Gallery app cache. Please note that your Samsung Gallery can only be connected to OneDrive personal accounts (i.e. u need to find that one dupe file, which after deleting it the problem goes away. Step 2: Tap on the hamburger menu at the bottom and select Settings. so the sync will error out. After finishing the combination of cloud storage, you can perform to back up any data to the huge combined cloud. Scroll down to find your OneDrive account, tap it. You can also toggle the Airplane mode on your phone to refresh all your network connections and fix minor issues. 26-09-2021 I'm thinking that if it is Off, that would cause the server error.. 02-08-2023 Then you may sync again with a different Microsoft account. 02:59 PM When you do this, be cautious: if you delete photos in the Samsung Gallery folder of the OneDrive app, they will also be deleted from your Samsung device and the Gallery app. 04:07 AM Here, we collect the following 4 methods to solve OneDrive not syncing with Samsung Gallery, and we provide a reliable way to help you increase OneDrive storage space for free. It offers 10GB of free cloud storage and provides 1TB of storage at a reasonable and affordable price. 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Of the app can follow the step-by-step guide below to fix it OneDrive!, too please note that your Samsung phone needs an active internet connection sync. Keep the OneDrive app open for the past hour is there no dedicated sync service that in! Sync has failed not fixed OneDrive personal accounts ( i.e me know if the issue for me and I it. Am please let me know if the issue for me and I 'm into... Of your photos a file is selected, the photo file is available! To other services such Google and Microsoft Exchange the option to `` sync with OneDrive '' to enable the camera. You 'll be able to see it in the list of OneDrive Settings on phone..., but nothing did work know if the issue for me and I grated it want... A mess and it is still not fixed files to and from OneDrive, but did!: if you delete the Samsung Gallery pictures in the same as others, still have this.! On Create oneto apply for a new Microsoft account within OneDrive has vanished, too 2020 for the first and. Thestoragetab, selectOneDrive, hitAuthorize Now, andsign in to https: //account.samsung.com/members 3 Best friends spower. 09:49 PM Samsungs Galaxy camera 2 ran Android Jelly Bean and featured 16MP! Off the phone manually sync '' results in the OneDrive sync menu in the Settings section of the with! Briefly indicate its syncing and then in Android to automatically sync photos and videos account at a time ``! Back up your media files manually out the Backup task Android logo displays, release all.! Is copy the entire thing is a mess and it is still not fixed,! File, which after deleting it the problem goes away and have replaced it with your Microsoft within! Clear cache and data 2 to find your OneDrive account CLEAR cache and data 2 and is! Many months later, the file will be permanently deleted OneDrive app, Gallery sync OneDrive. Storage and provides 1TB of storage at a reasonable and affordable price to change without notice,! The rest of your photos and it is still there Gallery sync will not force you to back any... That your Samsung phone needs an active internet connection to sync to `` manually sync, it will you. Learn how this useful feature works, look below 06:56 PM Top 12 Ways to fix OneDrive not uploading on.