renogy customer service number

Solar Applications. This assumption is not wrong. Shop for complete solar panel kits, portable solar panels, off grid systems, & more. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Renogy loves to hear from and support our customers. We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. Check ticket status. English. See Details. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Want to get started with solar but don't know how? Update your account details like name, email address, or phone number, anytime by following these steps: Select Account Settings from the menu bar. Orders over $200 may require a signature. Their contact information, as well as the information for other departments, can be found below. Their contact information, as well as the information for other departments, can be found below. For International Orders:Processing time can take between 3-5 business days. The Renogy 200 Watt 12 Volt Monocrystalline Solar Panel is one of the main components for any solar power (PV) system. Their contact information, as well as … If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. We have a dedicated Customer Service Team to help build the right Solar Solution for you. We recommend storing and securing the charge controller in a well ventilated dry space. Each Renogy product is manufactured according to the highest quality… Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Exclusions may apply See Details. Any modified products received will be returned to you at your expense. Find helpful customer reviews and review ratings for Renogy 300 Watt 24 Volt Monocrystalline Grid Large System Residential Commercial House Cabin Sheds Rooftop Multi-Panel Solar Arrays, 300W at Amazon.com. FREE SHIPPING! Please submit a ticket for all customer inquiries. Please submit a ticket for all customer inquiries. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Our customer service team is available M-F 10:00 -19:00 Australian Eastern Time. Our customer service team is available M-F 10:00 -19:00 Australian Eastern Time. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. If you have any questions, please e-mail us at onlinestoreca@renogy.com. Check this page out in order to get exclusive Renogy learn information on all aspects of a solar setup including Solar panels, charge controllers, inverters, battery chargers, and more! When tracking that USPS number it states that it has never left the shipper's location. Solar Applications. 3.7 out of 5 stars Best Sellers Rank #390,361 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #1,088 in Solar Panels: Technical Specification Specification Sheet [PDF ] Warranty & Support Manufacturer’s warranty can be requested from customer service. Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. With these disconnected the batteries still would not charge. The number of power stations from Renogy is fewer than that of Goal Zero, so it is easy to assume that the range of output capacity for Renogy’s power station will not be much. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. See Details. Despite many calls to customer service, I still don't have everything. Customer Center; Solution home; FAQ; FAQs; Enter your search term here... Search Changing account details Renogy UK Support Modified on: Thu, 13 Aug, 2020 at 10:05 AM. Shop for solar power products and accessories to complete your solar power system. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. MPPT Rover Elite 20/40A. Our technical team is available M-F 8:30 am- 3 pm Pacific Time. View all Solar Panels; Rigid Solar Panels No contact and it now Sept 11th. We have a dedicated Customer Service Team to help build the right Solar Solution for you. Login Sign up. Renogy loves to hear from and support our customers. This is the worst customer service I’ve ever received and will never ever be using renogy again. We have a dedicated Technical Team to help build the right Solar Solution for you. Fedex ( ground) tracking number- 9400111108296824494245. At its inception, Renogy sold a limited range of solar products through Amazon, eBay, and a handful of suppliers expanding its product line and increasing the number of online marketplaces, suppliers, and wholesalers. Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Recent articles. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. I have been trying to contact them for 2 weeks!!!!! We have a dedicated Customer Service Team to help build the right Solar Solution for you. Trying to get Renogy to deliver my order in a timely fashion has been the most frustrating customer service experience of my lifetime. Products. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. The module temperature for our Renogy solar panels ranges from -40°C to 90°C. I was told it was canceled and that I would be refunded within 5 to 7 days. For convenience, this kit also consists of eight sets mounting Z-Brackets, branch connectors, one 20ft 10AWG MC4 Adaptor Kit, one 8ft 4AWG Tray Cable, and fusing components for protection of your … The Renogy BT App and Renogy DC Home App allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. After 5 years they should output more than 95% of the rated power, after 10 years it is 90% and 25 years it is 80%. Whereas our charge controllers have an operating temperature of -35°C to 55°C. If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. | Read 21-40 Reviews out of 23 Email received said shipped on the July 20. 5.0 out of 5 stars Best Sellers Rank #243,738 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #700 in Solar Panels: Warranty & Support Manufacturer’s warranty can be requested from customer service. They are being reckless with $2,000 worth of equipment. While Goal Zero offers between 150Wh and 3032Wh of electricity, Renogy provides between 97Wh and 1075Wh of electricity. When I track that number label was printed at Renogy July 20. They were more than happy to answer any questions I asked. I NEED to know where my kit is. Replacements We hope you have enjoyed your online shopping experience with Renogy. I am extremely impressed with their performance and they arrived earlier than expected. Renogy loves to hear from and support our customers. Over the years, Renogy has received numerous awards and recognition, including a spot in Inc. 5000's top 500 fastest growing private companies in 2016. Find helpful customer reviews and review ratings for Renogy Phoenix 246.24Wh/150W Portable Generator All-in-one Kit with 20W Built-in Solar Panel for Outdoors Camping Travel Emergency Off-Grid Applications, Phoenix, Black at Amazon.com. It's almost a month since I put in my order, was assured everything was in stock and told I would get it in 5 to 7 business days. Renogy Academy; Video Tips; Downloads; Recent articles. Exclusions may apply See Details. Customer service is not prompt with their response time. For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. Read honest and unbiased product reviews from our users. Ordered, billed and paid July 16. You can ship via FedEx to a U. S. Post office box by using the street address of the post office and your box number. Please be prepared with your invoice or the following information: Order number; Proof of purchase; Video or photo of the faulty product (if applicable) Mailing address; Contact telephone number . Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. Renogy loves to hear from and support our customers. View all Solar Panels; Rigid Solar Panels All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Read honest and unbiased product reviews from our users. Their contact information, as well as the information for other departments, can be found below. Item model number 120-cell for Off-Grid On-Grid Customer Reviews: 3.7 out of 5 stars 3 ratings. Their contact information, as well as the information for … Find helpful customer reviews and review ratings for Renogy 100 Watts 12 Volts Monocrystalline Solar Starter Kit at Amazon.com. Power is in our DNA. Customer service is just too much of a hassle and I figure it cost me the price of an inverter to figure I need to go somewhere else for my solar needs. Contacted Renogy twice, starting Sept 1st and each time getting a responding email with a Customer Support ticket and that a support rep will contact me usually within 24 hrs. View all Products; Solar Panels. BAD COMPANY, DREADFUL CUSTOMER SERVICE. Not impressed with Renogy’s customer response and their claims of warranty service. I assume Renogy thinks it is not their problem, but they were WRONG about shipping. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. During the process, Renogy was able to increase our presence by expanding the number of online marketplaces, suppliers, and wholesale partners they worked with. Customer service is the most important part of running a business and from other reviews I have read, this is not Renogy's main concern. If you ever have any questions, feel free to contact us. Some detective work uncovered a hidden FM booster that was on behind the TV, also the CO monitor was on and so too was the back-light for the radio panel. I mentioned above about customer service and many thanks to Tony Williams at Renogy who assisted me with the Renogy Wanderer Controller to help identify why the batteries were not charging over about a week and a half. Renogy warranty registration. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, … Join the 23 people who’ve already reviewed Renogy. UPDATE October 31, 2017 After a number of weeks in storage I found the batteries dead. That is NOT a Fedex number, it is a USPS number. Customer Center. MPPT Rover Elite 20/40A. Our technical team is available M-F 8:30 am- 3 pm Pacific Time. How can we help you today? I contacted customer service within minutes of placing said order to ask for cancellation. Renogy Academy. Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. At its inception, Renogy sold a limited range of solar products through Amazon, eBay, and a handful of suppliers expanding its product line and increasing the number of online marketplaces, suppliers, and wholesalers. Home Solutions Forums Video. If you need solar accessories or wiring, Renogy has you covered. View all Products; Solar Panels. No one is answering my calls or emails. For Continental U.S. Orders:Processing time can take between 1-3 business days. Renogy Solar products sold by Renogy. Any modified products received will be returned to you at your expense. The Renogy unit was fine. Update the content in the field you'd like to change. They told me it would cost an extra $100 to ship USPS. Exclusions may apply See Details Some detective work uncovered a hidden FM booster that was on behind the TV, also the CO monitor was on and so too was the back-light for the radio panel. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). Enter your search term here... Search New support ticket . The MC4 leads are compatible with the Renogy MC4 Adaptor Kit—allowing for a quick and simple connection. If you ever have any questions, feel free to contact us. Customer Center; Solution home Enter your search term here... Search Knowledge base. For your clean energy needs. Your experience can help others make better choices. Renogy loves to hear from and support our customers. During the process, Renogy was able to increase our presence by expanding the number of online marketplaces, suppliers, and wholesale partners they worked with. Trust Renogy.com for all your solar power needs. Renogy Framed Solar Panels have a performance warranty of 25 years. Nice equipment, poor customer service. Go Figure ! Please be prepared with your invoice or the following information: With these disconnected the batteries still would not charge. Over the years, Renogy has received numerous awards and recognition, including a spot in Inc. 5000's top 500 fastest growing private companies in 2016. FREE SHIPPING! Products. For your clean energy needs. UPDATE October 31, 2017 After a number of weeks in storage I found the batteries dead. Click here to make a request to customer service. We have a dedicated Technical Team to help build the right Solar Solution for you. Not only did I not receive a refund, $800 worth of equipment shipped to my home after I was told it was canceled. The panel includes MC4 leads that extend from the junction box affixed to the back. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. FREE SHIPPING! For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket . Read honest and unbiased product reviews from our users. English ; Spanish (Latin America) Welcome . If you have any questions about tracking your order, please log onto your account to look for the tracking number. Item model number 100W Customer Reviews: 5.0 out of 5 stars 2 ratings. The majority of our solar panel are water proof and do fare well in extreme conditions however, our charge controllers are not water proof. Shipping was fast and customer service has been great. To customer service, I still do n't know how 12 Volt Monocrystalline Solar Starter Kit at Amazon.com 12-volt system. Helpful customer reviews and review ratings for Renogy 100 Watts 12 Volts Monocrystalline Solar Starter Kit at Amazon.com Renogy Watt! Tracking number service, I still do n't have everything canceled and that I would be refunded 5... 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