Tip: Enter your city or zip code in the "where" box to show results in your area. To handle claims in an equitable and legal manner; to provide technical direction to assistants; to support claims associates and management. Job Description Company: FedEx Express LAC Job Title: LM007: Service Agent II Job Requisition Number: RC303456 Job Family: FXE-LAC: Service Agent Time Type: Full Time Locations: Av Maestros Campechanos 234 Campeche, Campeche 24095. Postal Service clearance must have resided in the U.S. for at least 5 years prior to application date, unless the period for foreign residence was due to active duty in the U.S. uniformed military services; trailing spouse or dependent of someone working for the U.S. government (military or civilian); missionary; student attending school in a foreign country; Peace Corps participant; employee of a U.S. based employer/company or other extraordinary circumstances. Job posted 6 hours ago - FedEx is looking for a Customer Service Agent - Part Time $18.83/Hour, apply today and get your next job at CareerBuilder. Package handlers may be rotated through various positions such as a Quality Assurance, Unloader, Loader, Facer, Scan Weight and Key etc. Communicat… The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. FedEx refers to the people that staff its Office locations as Center Consultants and as the job title suggests, the company expects high standards of customer service and company knowledge from the people employed in … Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Now that's exciting. Customer Service Agent hourly pay at Fedex Express can range from $14 - $22. Job Title: *-* MFDA SR CUSTOMER SERVICE AGENT Job Requisition Number: RC273679 Category: Operations Job Family: FXE-US: Operations Time Type: Part Time Locations: Mansfield, Ohio. If an applicant/employee cannot provide the above information, he/she will not be considered to work at a FedEx Express postal location. Fingerprinting may be required for positions that have access to the U.S. Mail and SIDA. Assists manager in providing training information to location personnel as necessary; acts as dispatcher and/or courier/non-driver as required. Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. High school diploma/GED, one (1) year experience in revenue. (These duties may be required in locations where import/export freight is being processed through customs. Updated Dec 2, 2020. The call center job description can be used by both job seekers and employers to provide a practical reference for the role of the call center agent, call center representative or customer service … The face of FedEx to our customers, you will organise and complete the collection and delivery of their packages. Position Purpose: Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface. Working within an assigned area, this is more than just a driving job. 121 FedEx Service Agent jobs available on Indeed.com. 3. 1. Apply online instantly. Previous clerical or customer service experience in a service environment or 18 months of experience as a Service Agent. Job Title: Customer Service Agent. Visit PayScale to research customer service associate hourly pay by … Types or otherwise prepares various reports. Service Agent. Traces packages and informs customer and customer service department of disposition; calls all customers with "hold at location" packages. Modify this customer service job description with the key duties and responsibilities for your CSR role. FedEx salary trends based on salaries posted anonymously by FedEx employees. Job Description Company: FedEx Services Job Title: Cargo Claims Agent Job Requisition Number: RC297586 Category: Customer Service Pay Type: Non-exempt Locations: Salt Lake City, Utah 84120 United States. Operates necessary office machines in performance of duties; maintains supply and inventory of customer materials. See salaries, compare reviews, easily apply, and get hired. The typical Fedex Express Customer Service Agent makes $16 per hour. An individual who falls into one of the categories above may provide a letter of recommendation from his employer(s) and/or criminal history report, with translation from the country where he resided. Apply to Customer Service Representative, Front End Associate, Recovery Agent and more! View this and more full-time & part-time jobs in Erie, PA on Snagajob. Post now on job boards. Checks for customs clearance paperwork, delivery order pick-up from broker and any other pertinent documents necessary to pick up shipment. We have included below an example of Call Center Agent job description to provide guidance when drafting a great job description that will attract the top performers. To provide a single point of contact in revenue operations for sales related, credit card company and high dollar adjustment requests. He or she should be able to communicate clearly both written and oral conversations. Description. A FedEx courier is responsible for picking up and delivering packages at homes and businesses on his delivery route. Responsible for physically loading and unloading packages by hand, including placing, pushing, lifting, carrying and pulling the item in an efficient and safe manner. The job description of a customer service agent depends on the nature and size of the organization as well as the kind of services it renders. ), Prepares necessary documentation for movement of goods in-bond, transit air cargo manifest, etc. Apply to Customer Service Representative, Agent, Senior Customer Service Representative and more! Customer Service Agent - Part Time $18.83/Hour Job in San Rafael, CA - FedEx airbill data time cards, package traces) and generates reports. Good human relations and communication skills. Previous clerical or customer service experience in a service environment. 2. Service Assurance Agent Dec 2008 － Present FedEx Express － Cleveland/Middleburg Hts, Oh Responsibilities include administrative assistance to both Senior managers as well as ops managers beginning at CGFA then on to CLEA and BKLA. Locations: Beaumont, Texas. Working for a leader and innovator means you'll be part of a team delivering fast, time-definite, reliable service to satisfy a worldwide demand. In addition, employees applying to designated facilities requiring U.S. Apply for a FedEx Express ERIA SR CUSTOMER SERVICE AGENT NON DOT OFFICE ADMIN PT $15.69 AN HOUR job in Erie, PA. by Job Title; Customer Service Representative Inter­views; Delivery Driver Inter­views; ... FedEx Customer Service Representative Reviews. 101 Customer Service Agent FedEx jobs available on Indeed.com. Description To provide accurate information and assistance to customers, which includes responding to inquires, problem resolution and selling of company services. ), Enters air waybills into COSMOS/KIAC computer system, which includes all information supplied on air waybill, charges, etc. FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support Professional, Customer Support Representative and Contact Representative. Operates cosmos, kiac, timekeeping, vagis and revenue systems including input (i.e. Customer Service Agent Vacancy In Fedex Express. New fedex customer service careers are added daily on SimplyHired.com. Job Title: Customer Service Agent. With the right ‘can-do' attitude and skills, you can. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. (These duties may be required in locations where import/export freight is being processed through customs. Feel free to add your own customer service representative duties to our list or edit our customer service agent job description to include the qualities and skills you’d like in … Customer Service Representative (CSR) Tasks. Description of Duties. Reviews from FedEx employees about working as a Customer Service Representative at FedEx. Average salaries for FedEx Customer Service Agent: £19,836 - £21,259. Clear All. Duties of a FedEx Office Sales Consultant. Job Description: COMPANY: FedEx Services JOB TITLE: Customer Solutions Agent JOB REQUISITION NUMBER: RC131846 CATEGORY: General LOCATIONS: Orlando, Florida 32810 United States. 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