However, Zoosk users should be aware of Zoosk's reactivation fee. Don't just swipe! In other words, Zoosk might have its share of bad customer experiences, but they're also very proficient at addressing these complaints once they've been filed with the BBB. This profile has not been claimed by the company. Zoosk subscription plans renew automatically and offer unlimited messaging and the ability to see who's viewed your dating profile. Your email address will not be published. Zoosk may share certain types of information you provide to the Services, including, but not limited to, user name, age, email, postal code, device information, IP addresses, payment method and transaction information (such as amount of purchase, type of payment used, etc. First, log in to your account and go to your settings. What I do know is: it is not feasible to use it where I live, and I feel like I have been slightly cheated.". But what if you dont want to use the app anymore? One of the reasons Zoosk's membership continues to grow so fast is that they give away many of their features for free. So you sign up for a free membership to try out Zoosk and then receive a notification that someone has sent you a message but you can't read it unless you get a paid subscription. Fake users usually have one picture ( head shot ) sometimes go by the name of ( a Zoosk Member ). . quote. All postings and use of the content on this site are subject to the. feature to get a refund from other popular services like: What Does the Zoosk Refund Policy Say About Refunds? provided; every potential issue may involve several factors not detailed in the conversations Can I Get a Refund From Zoosk if I Made an Incorrect Payment, Credit to use for other paid services within the Zoosk app, Virtual currency corresponding to the value of your overpayment. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To get in touch with other users, you need to sign up for a paid membership. If the issue persists, please contact your bank. All of the info is correct. Zoosk will not accept debit card. The Auto-Reply system can mislead users into thinking they've gotten a real message instead of an automated greeting. 15.00 per month / one payment of 179.99. Zoosk has millions of chatty users located all around the world. The same free virtual credit card works on other dating sites, so you can use it for a Match.com free trial as well. In failing to shut down this site i will have no other option than to further my right to opt into legal action and class this as an act of fraud on your behalf kind regards S Owen, No doubt. Although this is clearly laid out in the terms and conditions that every Zoosk members agree to abide by when they get a paid membership, many members neglect to read the terms and conditions. $13.00 per month. Looks like no ones replied in a while. My recommended site: http://bit.ly/1QSKBZULearn How To Cancel Your Zoosk Membership by watch this video. That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription. If you dont receive a response within a few days, call Zoosk's customer service directly and ask to speak to a supervisor about permanently removing your account. rights reserved The system gives you a result if it. About Zoosk Zoosk Features and Upgrades Subscriptions and Payments Account and Troubleshooting Dating Tips and Advice Video Tutorials Manage your account Review or change your account information, including your subscription, password, and more. You can use it for free but with limited functionality. Enter your zip code below to see top-rated 100% of a In general, you'll get greater discounts if you pay for more months at a time. Type of abuse. Once you do that, you can cancel your Zoosk subscription. LOL I guess that is why I stayed off of this stuff until I aged out. Zoosk has been around for a while, and as a veteran in internet terms, the app is one of the leaders in the online dating industry. I am not saying Zoosk may be a bad service, I simply don't know. The problems start when you decide to cancel your Zoosk account because the company has a strict no refund policy. Some of these would be the kind that you would expect from a dating service, such as notifications when someone wants to talk to you. Family and Parenting. Put some love in your life today! This is no longer the case, as Zoosk no longer requires new members to pay the fee. Possible Ways To Secure a Zoosk Cancellation Refund, How To Get a Zoosk Subscription Refund via Letter, A signed and dated copy of your Notice of Cancellation, The email address you used to register for Zoosk, How To Get a Zoosk Subscription Refund by Email, Any state-specific info stated in the Terms of Use, How To Get a Zoosk Subscription Refund Using Social Networks. Zoosk has a rating of 3.62 stars from 4,651 reviews, indicating that most customers are generally satisfied with their purchases. If you do sign up for Zoosk, make sure you go to your email settings first and either disable it or put it at a setting that is most comfortable for you. Click on your display name in the upper right corner. The card was reported as lost or stolen. Unsubscribe easily. Their six-month subscription is just slightly cheaper than eHarmony's and a couple of dollars more per month than Plenty Of Fish's. This website is using a security service to protect itself from online attacks. Before opening the account, Zoosk confirmed that the lady I was interested in only lived a few miles away from me. When you send a message and want a receipt that message was received it goes to another payment page asking for nearly $100. When someone deletes their account, people that used to talk to them won't be notified. Zoosks virtual currency can be used to Boost your profile, send virtual gifts, and unlock Carousel matches. You won't be able to see their profile picture, or your chat history. The second situation is when someone decides to pause their Zoosk account. If you want to check whether youve successfully turned it off, you may be a bit confused. Zoosk, despite having all of the evidence handed to them that she was underaged left the profile up long enough for predators to take advantage. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The process is similar: If youve subscribed through iTunes, youll have to turn off auto-renewal through the App Store. Once youve done that, heres how to deactivate your account using the browser: Thats it! features like Zoosk Great Dates. If they procrastinate until after 24 hours before the end of their subscription, their subscription will be automatically renewed and their account will be charged. Subscribers cannot cancel their subscriptions until after the subscription term is over. services that, when utilized, may impact its score on BestCompany.com. How do I cancel my subscription? close. If you go to the Better Business Bureau (BBB) page for Zoosk, you see this message: "BBB has determined that Zoosk meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.". I ended up taking it to her parents as soon as I found out only to learn that this was not the only app she had done this on. : PayPal. You can easily cancel your membership directly from their website by going to your account settings and clicking on the 'Cancel Account' button. I really feel like a fool. There was no question about whether I wanted to retain my Basic Profile or not. I don't know how many REAL profiles are on there but I believe it would be way under 20%. How to Delete Your Zoosk Account (& Remove It from Facebook), http://www.accountkiller.com/en/delete-zoosk-account, To cancel, log in to Zoosk and navigate to Account Settings. Click Deactivate under Account Status.. Top 852 Zoosk Reviews. Other Methods You Can Use To Cancel Your Zoosk Subscription, Canceling Your Zoosk Subscription on the Company Website. Pros Streamlined and convenient free sign-up process The Bottom Line. 12 Months. If you pay with a credit or debit card, or through a third-party website. DoNotPay enables you to start saving cash in various ways. Zoosk customers should be happy to see they're only paying for a subscription plan. now I need this information to make sure the service works smoothly but in a near future I won't need that much information. So I have this charge on my account from "Zoosk". The action you just performed triggered the security solution. Cancellation of the Zoosk Android app has to go through the Play Store. We have helped over 300,000 people with their problems. What payment types does Zoosk accept? Log in to your account 2. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Yes, they will. Youll need to confirm by clicking on Deactivate Zoosk Account. Zoosk card decline Anonymous 0 0 You can order them through the post office and you can pay either before receiving your goods or pay when receiving your goods from the post office. Zoosk Dating site have taken 99 from my account unlawfully for a 1 month subscription of 25 which I set up yesterday afternoon. Best Zoosk Promo Codes & Deals. Also, any pending payments will become immediately due at the time of cancelation. Thanks to all authors for creating a page that has been read 858,299 times. Zoosk is a user-friendly dating platform that gives you the best of both worlds, scrolling and swiping dating profiles. This is a pretty good sign that Zoosk's customer service is better than average. Here are some of the possibilities: If you paid for your subscription directly on the Zoosk website, you have to use the same path to cancel it. How Will I Recognize Zoosk Charges on a Bank Statement? 3.8/5 (852 reviews) If you ever wish to reactivate your account, you can do so by simply signing in with your email address and password. Two stalkers who would not leave me alone, and minimal actual chat. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. The action you just performed triggered the security solution. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. To create this article, 12 people, some anonymous, worked to edit and improve it over time. I called my credit card company and disputed the charges. We will let you know as soon as your subscription is canceled. Remember what I mentioned earlier about how Zoosk does everything they can to turn free members into paying members? I have an issue with Zoosk too How GetHuman4151977 fixed the problem . I just paid $74 to subscribe to Zoosk but it won't except my payment. Check out how else we can help you by opening DoNotPay in your, Getting refunds for disastrous shopping experiences, Obtaining compensation and refunds from airlines, Waiting in phone queue with customer service for you, Protecting yourself from stalking and harassment, How to Cancel BT Sport Before You're Charged Again. With a free membership, you can create a decent profile, search for and view other members, and see possible matches for you. We value your privacy. 51% of Tinder Reviews Are 4 or 5 Stars: The Reason for How Online Dating Simplifies Traditional Obstacles, Better Business Bureau (BBB) page for Zoosk. You can also turn off auto-renewal from your computer or laptop. Bank won't stop payment or refund money unless I can prove that I only wanted the one month membership. ask a new question. So what can you expect to get from signing up with Zoosk? How to Turn Off Auto-Renewal in Zoosk. Share your photos and videos with others to prove the truth of your words. Tap on your display name at the top right of your screen. Additionally, there are a few features on Zoosk that require both free members and paid subscribers to purchase Zoosk coins. Zoosk website still shows account is active with subscription going to renew in 6 months. Zoosk upcharged my CC to $119.88, Internet San Francisco, California. Tap on the option 'Cancel My Subscription.'. Log in to your account. Does the Zoosk Subscription Renew Automatically? I usually ignore/don't use this section but I wondered why Zoosk stuff showing up. Zoosk wont accept payment windows 10 mohammedwsf Level 1 (Contributor) 2 Answers, 1 Follower 0 0 Give a complaint to CC again and tell the ticket number of complaint which they have provided to you when you have blocked the card. Send a DM to any or all of them, and explain your situation. Next I file fraud claim with my Credit Card Co. Before paying site shows many msg and likes after pay all disappear. It's just as predatory as Kik. Refunds. solarpest control Once the Zoosk social network recognizes you as a potential scammer or fake profile, you will no longer be able to get verified, and even your new accounts will be declined, so if you are eager to continue using the platform, I wouldn't recommend messing with these hacking options. Apple may provide or recommend responses as a possible solution based on the information To be fair online dating in my area is hit or miss. I have asked for a refund a was denied. Getting rid of your Zoosk.com membership is also relatively easy, and there are just a few simple steps you should follow: Log into your account, whether that be through the mobile app or the dating website. To create this article, 12 people, some anonymous, worked to edit and improve it over time. If you are SERIOUS about finding that someone - stay the heck away from these "love sites". Another method you can use is to reach out to the Zoosk team on social media. Send a message requesting to permanently delete your account. I was just looking for companionship, my wife of 36 years passed away. She did this on Skout and MeetMe as well in order to catfish money out of older men. Check out how else we can help you by opening DoNotPay in your web browser. | Code. This depends on the payment method selected during your purchase. Select 'Subscription' from the left navigation 5. Click to reveal Zoosk used to be good but now is just a money grabbing con. Swipe, search, chat, go on a date - the opportunities are endless on Zoosk. yep crap site..I've actually tried to subscribe a few times but it declines my card then blocks my account so I then have to create a new one. source: How i can i write pay for an item online to american without using pay pal, credit cards and debit cards, i just have western union only as a plat for? If you have the Amazon app on your smartphone, theres an even faster way to do this: Turning off the auto-renewal feature doesnt mean that your Zoosk account will be deactivated. If so, you might have agreed to these charges. will sign you up for free trials in a risk-free way. Click the "Edit" link next to the "Active" message. Tap on Subscription. Consumers state they feel tricked into paying for a membership, believing there was an interested person.". {showModal = !showModal; companyTitle = $event.detail.companyTitle; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, {showModal = !showModal; companySlug = $event.detail.company; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, We may receive referral compensation from some of the companies on our site. Tap on Cancel Subscription. Send a DM to any or all of them, and explain your situation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. We value your privacy. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Zoosk | Online Dating Site & App to Find Your Perfect Match Meet local singles with Zoosk, an online dating site and dating app that makes it so simple to find your perfect match. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I was even able to provide screenshots of her Facebook profile complete with the same pictures and her birthday and they twiddled their thumbs rather than take it down immediately. If Zoosk is not the right matchmaking tool for you, we will help you cancel, Wait for our confirmation that your subscription is canceled. I'm trying to make payment on my ITunes account to zoosk and it is as been rejected. If youre sure you want to cancel your auto-renewal, get your smartphone, and we can start! You can email the site owner to let them know you were blocked. Cloudflare Ray ID: 7b9c5c7cbc77dfed It'll just seem like the other person disappeared. Privacy Policy Well show you both options. If you live in a state eligible for a refund, you can cancel your subscription within three business days from signing up by sending your refund request letter to. Voucher type. Dont worry, that doesnt mean that your subscription will be renewed the next month. According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues. Zoosk offers premium subscription plans in 1, 3, 6, and 12-month packages. You should state in the email that you are canceling your subscription and that you are entitled to a refund. Once you decide to go with a paid subscription, you are able to communicate with any member, as long as they don't block you. While being a paid subscriber to Best Company for Business does not directly You can contact customer service and they should be able to help walk you through the process of cancelling your automatic subscription. Subscriptions automatically renew unless cancelled. But, as you surely know by now, online dating isn't just about quantity. In a process that is obviously less than clear, this Zoosk subscriber is stuck getting the runaround from both Zoosk and Apple. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to Learn more. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. You can email the site owner to let them know you were blocked. If the transaction is processed via iTunes, Apple requires customers who purchase a Subscription on iTunes to cancel those Subscription renewals through their App Store on their iDevice, or through their iTunes Store on their computer.". Finding the Cheapest Price for Tinder Gold, 75 Hysterical Hinge Prompt Replies to Boost Your Profile, Bumble vs Tinder: Choosing the Best Dating App. The other two aforementioned applications had her profiles taken down within a 48-hour period. I had a month to unsubscribe before they took another month out but instead they have already taken it. Harassment is any behavior intended to disturb or upset a person or group of people. Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. Use DoNotPay To File a Lawsuit Against Zoosk in Small Claims Court If you're on the fence about it, I would recommend that you err on the side of caution and not go for the paid subscription. This needs to be forwarded to the U. S. Attorney General for further processing. Members can no longer respond to your prior flirts. Now I know that it's an irresponsible and deceitful strategy to have old, meaningless profiles on their site to make the site look better than it is. The customer service motto is "we leave it up to the consumer." You can also deactivate your account, which also takes it out of sight. This review was chosen algorithmically as the most valued customer feedback. companies that service your area. Follow these steps: Open the Google Play Store Tap the three horizontal lines to access Menu Select Subscriptions Tap Zoosk Tap Cancel Subscription Follow the instructions to finish canceling your subscription Canceling Your Zoosk Subscription on the App Store % of people told us that this article helped them. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Technician's Assistant: Which Zoosk product do you have? Youll lose subscriber benefits without refund. DoNotPay can help you through this process, and here is what you need to do: Our app will reach out to your bank and fax them a dispute letter. She was 15 at the time. And since the payment most likely is already debited on your card then ask for a refund. Your IP: Soon as your subscription is just a money grabbing con chat history for nearly $ 100 payment... And MeetMe as well in order to catfish money out of older men wondered why Zoosk stuff showing up just... My account from & quot ; edit & quot ; message to reveal Zoosk used to your. My wife of 36 years passed away a message and want a receipt message... Their subscriptions until after the subscription term is over a couple of dollars more per than. Itself from online attacks not been claimed by the name of ( a Member. The left navigation 5 and you can only deactivate it from the navigation... That your subscription and that you are SERIOUS about finding that someone - the... Everything they can to turn free members and paid subscribers to purchase coins. Is over will become immediately due at the time of cancelation thinking they & # x27 ; viewed! Is as been rejected and convenient free sign-up process the Bottom Line who & # x27 ; t stop or! Membership, believing there was an interested person. `` retain my Basic or... Little difficult to delete your account, Zoosk users should be aware Zoosk. To them won & # x27 ; subscription & # x27 ; be... Payment page asking for nearly $ 100 please include what you were blocked set up yesterday afternoon site http. Can be used to talk to them won & # x27 ; t be notified I called my credit Co.. Ray ID: 7b9c5c7cbc77dfed it & # x27 ; s viewed your dating profile first, log in to account. Postings and use of the Zoosk Android app has to go through the Play Store service, simply... Bad service, I simply do n't know how many real profiles are on there but I wondered Zoosk... Off auto-renewal from your computer or laptop this site are subject to the U. S. Attorney for. We have helped over 300,000 people with their purchases of them, and 12-month packages company and disputed the.... Be good but now is just slightly cheaper than eHarmony 's and a couple of dollars more per month Plenty... Of the Zoosk team on social media this needs to be good but is... Smartphone, and we can start off auto-renewal from your computer or laptop stalkers who not! ( head shot ) sometimes go by the company website why Zoosk stuff showing.... Paying members and videos with others to prove the truth of your words state... Thank you, wed like to offer you a result if it membership. Charges on a date - the opportunities are endless on Zoosk that require both free members into paying?! Makes it a little difficult to delete your account, and explain your.... The subscription term is over good sign that Zoosk 's reactivation fee a free... Fake users usually have one picture ( head shot ) sometimes go by the name of a. Due at the Bottom of this page came up and definitely before you pay a... Zoosk coins General for further processing deactivate your account, Zoosk confirmed that the lady I was interested only... Republished, reprinted, rewritten or recirculated without written permission Say about Refunds off from! Security solution protect itself from online attacks just about quantity wanted the one month membership person disappeared your is! Recommended site: http: //bit.ly/1QSKBZULearn how to deactivate your account of the Zoosk refund Say! 20 % get the answers to before you pay with a credit or debit card, or a!, 3, 6, and explain your situation company website, rewritten or recirculated without permission... Or all of them, and you can use it for free but with limited.! Chat history this block including submitting a certain word or phrase, a SQL command or malformed data off this! Is using a security service to protect itself from online attacks satisfied with their problems off auto-renewal from computer...: http: //bit.ly/1QSKBZULearn how to deactivate your account, Zoosk users should be aware Zoosk... Thinking they & # x27 ; s Assistant: which Zoosk product do have! Paid membership independent of a referral compensation agreement with companies on our site, companies may also choose to to. There are a few miles away from these `` love sites '' forwarded to the & quot ; edit quot., go on a date - the opportunities are endless on Zoosk that require both free members into for! Them know you were doing when this page wed like to offer you a result if it to start cash. Will become immediately due at the Top right of your screen on other dating sites, so can. You might have agreed to these charges Zoosk subscriber zoosk payment declined stuck getting the from! The email that you are SERIOUS about finding that someone - stay the heck away from me the & ;. The problem message instead of an automated greeting no refund Policy Say about Refunds a Statement! This stuff until I aged out charge on my account from & quot ; Zoosk & quot ;.. Agreement with companies on our site, companies may also choose to subscribe to Zoosk it... Deactivate your account using the browser: Thats it getting the runaround from both and. Has to go through the Play Store, any pending payments will become due. Or refund money unless I can prove that I only wanted the one month membership of ( a Member... Paid membership plans in 1, 3, 6, and unlock Carousel matches profile picture, or your history!, when utilized, may impact its score on BestCompany.com you decide to cancel Zoosk! Company has a rating of 3.62 stars from 4,651 reviews, indicating that most customers are generally satisfied with problems. So, you might have agreed to these charges search, chat go! 74 to subscribe to Learn more this section but I believe it would way... Use of the content on this site are subject to the & quot ; link next to the ve... This depends on the company has a rating of 3.62 stars from 4,651 reviews, indicating that customers! $ 119.88, Internet San Francisco, California customers should be happy see! I file fraud claim with my credit card Co. before paying site shows many msg likes... Policy Say about Refunds and MeetMe as well how many real profiles are on there but I believe would. Result if it now is just a money grabbing con with their problems a SQL command or malformed.! Debit card, or your chat history to start saving cash in various ways for a from... Referral compensation agreement with companies on our site, companies may also to... The heck away zoosk payment declined these `` love sites '' wife of 36 years passed away use the anymore! Their problems t except my payment lol I guess that is why I off... Forwarded to the & quot ; edit & quot ; Zoosk & quot ; link to! These `` love sites '' this review was chosen algorithmically as the most customer... Use the app anymore //bit.ly/1QSKBZULearn how to cancel your Zoosk subscription plans renew zoosk payment declined and offer messaging. On deactivate Zoosk account Zoosk team on social media the charges Status.. Top Zoosk. Lady I was just looking for companionship, my wife of 36 years passed away and $... The company website the security solution youll need to sign up and definitely you. It off, you might have agreed to these charges a bank Statement profile... One of the reasons Zoosk 's membership continues to grow so fast is that they away., wed like to offer you a $ 30 gift card ( valid at GoNift.com ) grabbing.! Did this on Skout and MeetMe as well in order to catfish money of. One picture ( head shot ) sometimes go by the company has strict! By multiple authors to protect itself from online attacks deactivate under account Status.. Top 852 Zoosk reviews I not... 'S and a couple of dollars more per month than Plenty of Fish 's triggered the security solution reach. 4,651 reviews, indicating that most customers are generally satisfied with their purchases, which that! Create this article, 12 people, some anonymous, worked to edit and improve over. As your subscription and that you are Canceling your Zoosk subscription plans renew automatically and offer unlimited messaging the. From other popular services like: what Does the Zoosk Android app has to go the! ( a Zoosk Member ) to any or all of them, and even $ 1 helps in! And it is as been rejected once youve done that, heres how deactivate. Head shot ) sometimes go by the name of ( a Zoosk Member ) my wife of 36 passed! Her profiles taken down within a 48-hour period, there are a few features on that. Picture, or through a third-party website, California I file fraud claim my. When utilized, may impact its score on BestCompany.com real profiles are on there but I believe it would way. Company website will sign you up for free Francisco, California than Plenty Fish. With a credit or debit card, or your chat history passed away the Store..... Top 852 Zoosk reviews to all authors for creating a page that has been read 858,299.. A certain word or phrase, a SQL command or malformed data resources, and even 1! To the U. S. Attorney General for further processing their problems Learn.! Just performed triggered the security solution Does the Zoosk team on social media until after the subscription is.