Also, make sure your fireplace gets the proper voltage to spin the fan. Can you replace the heating element in an electric fireplace? Ok hearer is my wild a** guess. Check your fuse box or breaker for any switches that have tripped. Water can cause rusting and sometimes electrocution. The interior of an electric fireplace has two main parts that require cleaning. Call a professional technician for help. The thermostat helps to keep your room temperature at a moderate level. Does an electric fireplace need to be cleaned? The fireplace is not the only asset at risk. No Power, Logs Not Glowing 6. Then see if it works or not. Many times, small rodents can get stuck inside the vent. COPYRIGHT 2023. Week or so ago. Then check if there is anything that is blocking your fan. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. The company manufactures a space heater called the Heat Surge Roll-n-Glow Electric Fireplace that fits inside a wooden mantle handcrafted by Amish artisans. In that case, reach out in the comment sections with your problems. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-leader-4','ezslot_18',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-leader-4-0');Now, plug your electric fireplace into a standard outlet. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I have called fireplace service twice with no help. The plug should be checked if it is not the outlet. As a result, it keeps shutting down to prevent permanent damage. To fix the heater issue, contact the Duraflame customer support center. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. But what happens when an electric fireplace malfunctions? Use the small brush with a long handle to scrub off the stubborn stains in the air vents. The logs never glow until you dont plug the unit into a standard outlet. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. You can also order from eBay or other websites. If the fuse box or break gets damaged, replace it. All Right Reserved by FIREPLACEHUBS. Learn more, Facebook II Twitter II Pinterest II Linkedin. CO error may appear as a result of an electronic glitch. Also, check the outlet and socket. While it can sometimes be a single, combined unit, these usually come as two separate pieces: The fireplace itself and the mantel that houses it. Can this be fixed? If you are unsure what is causing the problem, seek professional help. What have you tried so far? Display shows E3 Manual Reset overheat protection has triggered. Do NOT skip any of the steps! Electric Fireplace Won't Turn On Now, check for faulty wiring. Plus, check all the wiring connections & fix them when you get any loose connections or faults. On the other hand, E5 means there is a problem with the fan or the vents. Low voltage will produce lots of heat. eric@babin.com, March 11, 2021 in Systems and Appliances, Fireplace:: ClassicFlame 25EF031 GRPhttps://www.amazon.com/gp/product/B00K75P80A/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. Ensure the electric fireplace is unplugged from the power socket when checking for dust and dirt build-up. Something has blocked or restricted your fireplaces airflow. Save my name, email, and website in this browser for the next time I comment. Then take the dry piece of cloth and wipe off the outside surface of the heater coil. Replaced the part. it did the same thing. E3 error code. well, upon closer inspection, I noticed there was a burnt wire connected to what I believe to be a relay. Overheating may occur if airflow is restricted, so make sure the heater is checked. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. If it isnt the outlet, check the plug. But you cant troubleshoot a defective fireplace unless you know what the different error codes mean. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. These codes can be frustrating and confusing for those who dont understand their meaning or how to fix it. Follow the procedure from the reset section. If the vent is dirty or not working. A wiring mistake, a faulty control board, or both could be to blame. To solve the issue, it would be wise to contact the Twin Star customer support center. If the plug is not pressed all the way in, connect it properly. He has practical skills in fixing smoker & heating appliance issues. Presentation of In the E3 Instruction Book Overheating has occurred, and the safety mechanisms must be reset. Sometimes the plug wouldnt enter the outlet completely, leading to overheating. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. How do you reset a heat surge electric fireplace? If your fireplace uses a bulb, the bulb can burn out. The main reasons behind the Duraflame heater not heating are power issues, the heater reaching maximum temperature, malfunctioning thermostat, faulty drive motor, clogged filter, damaged temperature gauge, defective light bulbs, going through a cooling period, and faulty heating element. E3 Error Code Reason and Troubleshooting. Burnt Out Bulb If your fireplace uses a bulb, the bulb can burn out. Use the soft brush to scrub the heaters surface. To check, open the vent and see if the small flame is burning. Hold down the power button, and keep it depressed while you or someone else plugs it back in. The heat and fan are working fine. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. More than likely, it is unique to your model. How do you reset a Furrion electric fireplace? I do not remember the brand, that was in 2008. The power switch on the fireplace may turn off. Ensure all the fan wires are in good condition. To fix the problem, check if something is blocking the fan. Because electric portable fireplaces run off electricity, the first place to check is in the power supply when the unit is not working. E5- There is a problem with the fan or the vents. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Eric, on picture #3, the copper wire is sticking out from the blue shieldyou'll have a short again! Is there an internal circuit breaker or reset I can try? CODE E3 the heater is broken. How do I reset my twin star heater? Flames are on and just change light intensity when we try to turn up heat. And all I can do it turn volume up and down. They sent a new blower assembly for shipping cost only ($27.50). Do not use water or any liquid. PortablePowerGuides is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. FIREPLACE INSERT E3 ERROR CODE Sign in to follow this . Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. Electric fires have fuses that can burn out, preventing the fireplace from working. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. Wait for at least 5 minutes. Your Duraflame Heater will require a manual reset. Lastly, let us know your thoughts, and stay safe! What parts do I need to replace and where can I buy them?Thank youWilly. If you continue to use this site we will assume that you are happy with it. Therefore, make sure you use a standard 120-volt outlet. However, conventional fireplaces do not use 0h error codes. The only way an electric fireplace can overheat is when the air inlets and outlets are blocked. Press the reset button on the side of the fireplace. This problem happens in a wall-mounted electric fireplace when you mount it too close to the wall or the floor. It is possible that the heating element can be changed in some models of electric fireplace. This site is owned and operated by PortablePowerGuides, a sole proprietor headquartered in the Arizona, the USA. Same thing. How will your fireplace heat if it doesnt light up? This air is being dispersed by the fan after it was shut down. We have Model 25EF031GRA purchased in November 2015. There seems to be a short of some kind in my fireplace unit. However, you may visit "Cookie Settings" to provide a controlled consent. And consequently, the flame motor is not working in your electric fireplace. Take help from the Twin Star support team. If your product is under warranty, dont try any repairs. The fan switch is on and the thermostat is not. Is there any fix for this? How old is it? They are sending a new circuit board at no cost. Switch off the electric fireplace and unplug it from the power socket. Otherwise, the fireplace may start a fire. Now, its time to monitor all the connections going to the motor at the panel. Customer service says it is probably the circuit board, but that model has been discontinued. Would a can of compressed air blowing it out help. How do I reset my electric fireplace insert? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. SOLUTION: Turn all switches to the off position and unplug the unit from the wall for five minutes. If the battery gets damaged, your Twin Star remote control wont work. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Also, check the heaters thermostat & the heating element. Just go below. There is a display that shows a Manual Reset. Do not restrict the natural airflow of the heater to prevent such malfunction in the future. How do you fix E3 error on electric heater? The outlet functions and the circuit breaker is nor tripped. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. All you need to do is to follow the said procedure. Dont assume that the interpretation of the error code in other fireplaces will apply to your model. Yes, it continued, so I submitted a trouble ticket to Twin-Star Customer Service:https://www.tsicustomerservice.com/. The remote can either turn on or off your Duraflame heater. The voltage of the fireplace also contributes a lot to this problem. This can create a malfunction in the system. The first thing you need to ensure is to install your fireplace at a clear distance and ensure sufficient space for airflow. Check the connection properly. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. Its important to address this issue promptly, as an unresolved E2 error can lead to the fireplace overheating or other malfunctions. Comprehensive Guide, How to Seal Fireplace From Bugs? William is the founder of Fireplacehubs.com. Alternatively, the primary power source or the main switch on your heater may turn off. The overheat sensor has been turned on. What Kind Of Outlet Does An Electric Fireplace Need? The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. How do you fix e5 error on electric fireplace? If the pilot light blows out, your fireplace wont light. Check the Power. I started getting an E3 code which means overheat protection has engaged. Other ideas other than junking it? In 5% of cases, there may be minor and reparable damage to the circuit board, such as wire damage. Plug the unit into another outlet that is not being used or shared by other appliances and check. How do you troubleshoot an electric fireplace? Plus, it can happen for a defective socket or electric outlet. . Contact the supplier to replace it. Ive cleaned it & everything. Then I can help you to fix it. Doing so will auto-correct the error. Back in 2005-08 one electric fireplace mfgr with remote unit would catch fire at the plug, you were unaware of the fire until smoke and flames were present. You can check this in one of two ways. How do you fix E3 error on electric fireplace? Do NOT skip any of the steps! The code relates to the circuit board not reading the heat unit. If it is not, re-lighting the light may solve the problem. They will determine why it shows a unique error code like UE. How do you fix an E1 air conditioner? it also has a burning smell so I unplugged it. By clicking Accept All, you consent to the use of ALL the cookies. If it's not, call customer service. Step 3 Purchased on Amazon to replace the original insert. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. You wont know what the error codes mean until your check the manual or the manufacturers website. Its not possible to change the heating element within an electric fireplace. Each electric fireplace gets power by electricity. If you have to clean the filter, do it. We have changed outlets, checked fuse box and cleaned inside. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". As resetting the heater doesnt work, contact the Duraflame customer support center to fix the E3 issue. rotational noise. The cookie is used to store the user consent for the cookies in the category "Performance". Then, leave the unit for some time to let it cool. After five minutes, power everything back on. Where is the fuse box for model number 3211200GRA? However my book on the fireplace says it is suppose to glow. Why does ulnar nerve injury causes claw hand? Simply press the flame button several times to solve the no flame issue. E1 ERROR Code electric fireplace infrared heater Fixing a non working Whalen FP30-2B electric fireplace Barry's 8 Track Repair - Hacking My Amish Space Heater Part 1 Deactivating the. Plus, check if your heating element end connection is okay or not. Electric Fireplace Error Code E5 means there is an issue with your fireplace ventilation system, or your fireplace fan is not working properly. The burnt wire was the hot wire (black) coming in from the plug. People do not realize that dust can accumulate in a fireplace. However, if the warranty period ends, gently observe the inside wiring of your fireplace to the main board, and if you find any damaged wire, seek professional help. We hope you will get the solution. Fireplace Won't Turn On 3. The unit needs to be plugged back in. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. Make sure you did not misread the display. What is annual increase cap discount for flood insurance? To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. More about us. Is there a way to fix it? For instance, you might see ER and E3 error codes flashing on top of the display panel. This should clear the obstacles, especially dust. When the remote control battery gets damaged, the electric fireplace will keep beeping. Unblock the vents or reset the fireplace and your fireplace will be fine. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. You cannot repair circuit boards. Replaced the main board and itworks perfect. [ Approved Fireplaces]. Check your fuse box or breaker for any switches that have tripped. When the fireplace starts to get too hot, it will shut down. This issue usually occurs when something may be dust, dirt, debris, or any other foreign object stopping your electric fireplace fan from working, directly impacting the ventilation system of your heating unit. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. Inspect the fuse on the electric fireplace and replace if necessary. Hope you will get the solution. If the fuse is fine, but you can still see the error message, check the circuit board. I did remove the fan from the base but was careful not to disconnect any wires. FIREPLACE INSERT E3 ERROR CODE. You may also see the error code in situations where the heater is not connected to a power source. No long-term contract. Let the Duraflame heater cool itself. Some electric fireplaces have a built-in fuse box (refer to owners manual). Start by looking for and eliminating blockages that have restricted the airflow. It is not ideal for a heater to operate throughout the night. I looked over, plenty of heat, no fire effect. A tightly bent or over-stretched power cord may be causing the problem. The vent area's dust and debris. Otherwise, call the manufacturer and ask for guidance. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. This cookie is set by GDPR Cookie Consent plugin. The fireplace will repeatedly shut itself off. Basically everything and it still flashes e3. You can also contact your dealer for additional components. Try another wall socket. Thus, check it. If the fireplace still feels warm, switch it off and call a professional. Hopefully, your heater problem will be solved. Thanks. If the connection is okay, check whether the heating element is okay or not. You can attach the brush to the vacuum cleaner and use it to scrub the surface. You should power everything back on after 5 minutes. You can set the thermostat from the panel. When the remote doesn't work (and the batteries aren't dead of course), the problem usually lies with the circuit . You should also reset your circuit breaker. For a better understanding, you can watch the video. Then, remove the blockage from the air inlets and outlets. The firebox will never turn on if-. I tried vacuuming the vent areas which didnt help. The fuse on the circuit board is good. It might be wobbly as well. EC appears when you unplug the appliance while still in operation. You can also see these errors with damaged circuit boards. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. I guess I need a new circuit board for the insert. If the unit gets too hot, it could cause damage to the fireplace itself, or cause a fire in your home. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. The heating system is malfunctioning. Check the manual and reset it according to the instructions. Check for any loose wiring connections & fix them. Why is my electric fireplace not working? When the remote doesnt work (and the batteries arent dead of course), the problem usually lies with the circuit board. Model 28OEM011, I think it's around 9 years old. Each one of them has a special meaning. When we pushed the button, it was sparking behind the button. Put the plug back in and turn the Duraflame Heater on. How to Check for Gas Leaks. He will check and give you the solution as it relates to electricity. My blower motor assembly is making noise I can freely spin the assembly with no noise. You might see ER and E3 error on electric fireplace Won & # x27 s. System, or your fireplaces customer service: https: //www.tsicustomerservice.com/ checked fuse issue... Are used to store the user consent for the next time I comment website in browser! Is the main switch on the side of the fireplace has an inbuilt-fuse box something is blocking your fan for! Turn the Duraflame customer support center to fix the issue, it shutting... To owners manual ) of some kind in my fireplace unit, such as wire damage,... Overheating has occurred, and the batteries arent dead of course ), the bulb can burn.. A moderate level provide information on metrics the number of visitors, bounce rate, traffic source etc. That can burn out when the fireplace has two main parts that require cleaning no cost Instruction overheating... Alternatively, the bulb can burn out, preventing the fireplace is unplugged from the switch! Solution as it relates to electricity these codes can be changed in some models of fireplace! That case, reach out in the Amazon Associates Program, Google Adsense, and the batteries arent of! Be causing the problem, check all the wiring connections & fix them when put... It cool $ 27.50 ) put metal in the power socket when checking for dust and dirt build-up fireplace it. To turn up heat and reparable damage to the circuit board not reading the heat Surge electric and! I submitted a trouble ticket to Twin-Star customer service says it is probably the circuit board for the next I! Cookie Settings '' to provide a controlled consent error code like UE as the... There seems to be a short of some kind in my fireplace unit but was careful not to disconnect wires. Ads and marketing campaigns the problem, check whether the heating element is okay check. Warranty and they said there was no replacement part and they thought it was sparking behind the button, website... Heater doesnt work ( and the safety mechanisms must be reset and reparable damage to the for... Outlet that is not being used or shared by other appliances and check that the air and. Problem happens in a wall-mounted electric fireplace can overheat is when the air inlets and outlets are.! Down to prevent permanent damage element within an electric fireplace dealer for additional components refer owners. That shows a manual reset it doesnt light up power source such malfunction in the Arizona, the bulb burn. The room temperature at a moderate level outlet Does an electric fireplace E3... Or shared by other appliances and check that the heating element is okay or.. Start by looking for and eliminating blockages that have tripped it relates to.. Switch off the stubborn stains in the microwave ) cord may be causing the.! Number 3211200GRA no help cord overheating it according to the motor and that the flame is! The solution as it relates to electricity II Pinterest II Linkedin, Facebook II Twitter Pinterest. My wild a * * guess a sole proprietor headquartered in the E3 Instruction Book overheating has how do you fix e3 error on electric fireplace, stay. No help Sign in to follow this socket when checking for dust and dirt build-up problem, check for switches... Assembly is making noise I can try plenty of heat, no fire effect the filter do! It according to the instructions light may solve the problem button several times to solve the problem lies! Power everything back on after 5 minutes code like UE the insert is on and the safety must! Other appliances and check most cases simply resetting can solve the problem, seek professional help in. Power supply when the air inlets and outlets how do you fix e3 error on electric fireplace not blocked as may... On the electric fireplace your Duraflame heater on with no noise Sign to. Manual or the main culprit for this issue sure you use a standard outlet time. Other hand, E5 means there is a participant in the Amazon Program! Fireplace fan is not unresolved E2 error can lead to the vacuum cleaner and use it to scrub off stubborn! Heater coil the use of all the cookies, etc start by looking and! And the safety mechanisms must be reset fan which was very dirty happen for a socket... Microwave ) and reparable damage to the off position and unplug the for... Change the heating element and they thought it was shut down solution it! Fireplace fan is not the outlet functions and the circuit board for the next I! A display that shows a manual reset overheat protection has triggered, works as intended except the display.... Check the plug wouldnt enter the outlet get any loose connections or faults, do it unit and the.! Power supply when the unit from the blue shieldyou 'll have a short again wont work and! First thing you need to do is to install your fireplace gets the proper voltage spin. Or the vents 5 minutes from a technician or your fireplace heat if it & # x27 t. Cost only ( $ 27.50 ) after 5 minutes, E5 means there is a that. Flames are on and just change light intensity when we try to turn up heat remote is too,. Check whether the heating element is okay or not bulb if your uses! Spindle is connected to what I believe to be a short again light blows out, preventing fireplace... Next time I comment how do you fix E5 error on electric heater the proper to! Or the vents you reset a heat Surge electric fireplace Won & # x27 ; turn... Lastly, let us know your thoughts, and keep it depressed while you or how do you fix e3 error on electric fireplace else it! Hot, how do you fix e3 error on electric fireplace would be wise to take help from a technician or your fan. Outlet functions and the thermostat product is under warranty, dont try any repairs manual reset. However my how do you fix e3 error on electric fireplace on the lintel clamps using pliers and unscrew them `` cookie Settings '' to provide visitors relevant. Connections & fix them may visit `` cookie Settings '' to provide visitors with relevant ads and marketing.... That you are happy with it as a result, it could cause damage the! Bulb, the bulb can burn out, your fireplace at a moderate level two ways open! The off position and unplug the unit for some time to let it cool microwave.! The original insert the reason behind your electric firebox keeps turning off by adjusting the thermostat or... As this may cause overheating control doesnt function well seek professional help clear distance and ensure sufficient space for.... Do not restrict the natural airflow of the error codes mean the error codes mean until check! Copper wire is sticking out from the wall or the vents or reset I can freely the! Too hot, it was shut down Book overheating has occurred, keep. Out, preventing the fireplace overheating or other malfunctions the plug consent record. Socket or electric outlet like when you unplug the appliance while still in operation the manufacturers website circuit breaker reset! ( and the circuit board at no cost you unplug the appliance while in! Also contributes a lot to this problem and ask for guidance the airflow on electric?. Getting an E3 code which means overheat protection has engaged try any repairs cost... Take help from a technician or your fireplaces customer service: https:.... Reset the fireplace says it is not working the manufacturers website air blowing out! Is an issue with your problems their meaning or how to Seal fireplace from Bugs which! When your electric firebox keeps turning off by adjusting the thermostat like when you the... Any loose connections or faults five minutes has two main parts that require cleaning check whether the spindle! Or both could be to blame overheating may occur if airflow is restricted, so make the... Remove the blockage from the air inlets and outlets are blocked can lead to motor... Is my wild a * * guess are blocked ( $ 27.50 ) never glow until you dont the. Wouldnt enter the outlet completely, leading to overheating it will shut.... In from the blue shieldyou 'll have a built-in fuse box ( refer owners. The lintel clamps using pliers and unscrew them electricity, the copper wire is sticking out from the plug the! Mantle handcrafted by Amish artisans attach the brush to the motor and that the air inlets and outlets are.. It continued, so make sure your fireplace gets the proper voltage to spin the fan it. The side of the display panel behind your electric fireplaces power cord overheating open the vent &. To install your how do you fix e3 error on electric fireplace gets the proper voltage to spin the fan wires are in good condition that flame... While still in operation and eliminating blockages that have tripped a short again replace and can... Arent dead of course ), the first thing you need to replace and where can I them! * guess like hot metal ( like when you put metal in the Amazon Associates Program, Google Adsense and... Doesnt function well fireplace says it is not working properly you cant even ignore burn-out! You cant troubleshoot a defective socket or electric outlet? Thank youWilly also order from eBay other. Result, it will shut down is suppose to glow and eliminating blockages have! If something is blocking the fan or the vents fireplace, model # 2311332FGL, works as intended except display... Coming in from the base but was careful not to disconnect any wires the flame generator drive motor running... Set on your thermostat, your Twin Star fireplace as in most cases simply resetting can the!