Cloud storage & monitoring: 30-day rolling storage for $2.99/month/camera ($29.99/year/camera), or $9.99/month/10 cameras ($99.99/year/10 cameras). Reported it on the first day my warranty expired. Keep it civil. The one major problem I have with the EufyCam app is the division of motion-detection controls into two separate sections of the app. Otherwise HomeBase will not receive sufficient power to work. I had this setup for closer to a month and suddenly last Thursday the status light switched to red. Replacement was a huge pain. But we suggest waiting to buy the EufyCam 2 until the company adds two-factor authentication. Had the same problem. When the battery is running low, the cameras LED indication will flash. Press the "Sync" button on the camera for 2 seconds until the light is turned on. Sky hub the standing one and tried all the ethernet ports. Same. In the Eufy Security App, the battery status is shown by a little symbol. EufyCam 2 specs Video resolution: 1080p Field of view: 120 degrees Night vision: Four IR LEDs Network connectivity: 802.11b/g/n and Ethernet Smart-home connectivity: Google Assistant, Alexa and. By now, the issue must go off your Eufy robot vacuum. Happend very often with my antique router, now its better.! Be Careful as it might format the SD card and wipe the videos. The Homebase still seems to be functioning properly, however, with no light there is no way for me to tell if the Homebase is online or not by looking at it, I will have to open the app. If the camera is moved, sirens on the HomeBase (100 decibels) and the camera (90 decibels) will sound. On Dec 23, 2020, at 9:08 AM, Dustin Brothers ***@***. In addition, the camera has an internal 90-decibel siren. However, you can disable that anti-theft feature in the app. EUFY, do the right thing, at least reply to this . Nothing changed, the blue light is still off. In fact, it's nearly as good as the best home security camera that's fully wireless: the Arlo Pro 2. HomeBase takes about one minute to boot up; after HomeBase has finished booting up, the LED will turn from red to blue. Create an account to follow your favorite communities and start taking part in conversations. Max streaming service price, release date and everything to know about the new HBO Max, HBO Max and Discovery Plus merger event recap: What you need to know about Max, Android 14's first beta is live here's all the new features, Score! What's more, unlike the Arlo, all of Eufy's features are available without buying a subscription. One is microwave and hooked up with 3 Cambium Networks cn Pilot e430h Dual Band access points. The logs indicate the plugin is trying to reuse the same auth token which probably changed because I restarted my doorbell. The main fix for this problem is related to your internet connection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). Eufy Home Base 2 constant red light Asiri1 June 17, 2020, 1:55am #5 Thanks for the reply mate. However, the zones are rectangular only, rather than polygonal. Cookie Notice Identifying the root cause of the issue can help you pick the right troubleshooting steps and perform them on your machine. If you still see the Eufy robovac red light issue on your device, make sure you place it on charging. Same here. What's more, Eufy's local video storage is accessible through its app. Oh oh something is not going well here, I better leave it to support@eufylife.com now. The events were still firing, but checking the live feed became slower and slower until it stopped showing live feeds for all devices entirely. Charge your Eufy robot vacuum for at least 6 hours unless the light turns blue. HomeBase LED Indicator Light Meanings Eufy HomeBase and HomeBase 2 have LED indicator light which helps you to determine its status. This 55-inch ULED TV just crashed to $379, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Although the EufyCam 2 didn't support two-factor authentication at the time of my testing the camera, the company said that it plans to add it in February 2020. The other is Centurylink with a ZyXEL C1000Z combo router/modem at 2.4GHz. Eufy robot vacuums are some of the most intelligent yet affordable vacuums on the market. Waiting for support response, Same here. Both work and I can see my 6 cameras, so I just said oh well to it. 2 6 comments New When you set up your HomeBase 2, the correct LED is white. So lets say LAN problems. Press J to jump to the feed. Maybe the blue LED light has blown ? Stopped working, getting this error. Verify that the white power indicator on the charging base is illuminated. The orange light then flashes for almost another minute. Red light starts flashing. @Springfield what does it say on the app? The Eufy Homebase 2 has recently had 3 serious security exploits identified, did you know about them? Tap Connection, choose Wi-Fi setup, then input the networks password. Router has internet connection, not a single device on the network has internet connectivity issues. I have 2 x Homebase 2 and one works and the other is always red. With Apple Homekit, the video stream can be activated via Siri to an iPad or Apple TV and stored on iCloud. Pressing the reset does nothing. How to fix the Eufy camera red light problem? The Eufy HomeBase's 5-foot power cord, 45-inch Ethernet cord and the camera's USB recharger plug into three ports in the back, and it has a 100-decibel siren. And both have the same weakness: blurry, pixelated night-vision videos. After attempting to set it up about 10 times, I finally gave up and attempted to connect my other secondary camera,however this also failed. Get in touch with support@eufylife.com 3 Likes Springfield April 24, 2019, 3:03pm #4 App showed disconnected. Unplugged the power then plugged in again. Show the Homebridge logs here, remove any sensitive information. I have connected it with ethernet cable and tried a couple of other ethernet cables but it still doesn't connect, does anyone have any advice to help please? Even so, it was clear that the camera had promise, and that the few features that were available were useful and well designed. Never had a router drop Ethernet-connected devices before. I was asked to return it to the store. Just replying if anyone else is having similar issues. Your final choice in this test screen will be automatically applied to the motion-detection settings. Only if I unplug the ethernet cable and plug back the blue LED starts to blinking but hangs on that state indefinitely. Since it wouldn't work with wi-fi I plugged it back into Ethernet however now it just keeps flashing blue (tried resetting twice). The ethernet cable works, so does the internet on that ethernet cable. While walking past the camera, you change the sensitivity along a continuum from a low of 1 to a high of 7. 4. But the farther away my assistant walked from the camera, the more difficult it was to discern all her words. So my advice it to contact the support center for additional help. Front doorbell. Blue light on homebase 2 no longer working. Eufy has lost favor with me. how is your internet? The EufyCam 2 has the same resolution, setup (cameras and hub) and generally comparable features to the Arlo Pro 2. Page 6: Step 2 Setting Up The System Download the App and Set up the System Option 1 - Battery Powered Download the Eufy Security app from the App Store (iOS devices) or Google Play (Android devices). Solid blue. Had the system for almost a year. Got an engineer coming out to hopefully fix it. Heres how it works. It houses 16 GB of eMMC storage for videos, which sets it apart from the Arlo hub, which requires you to supply an external USB drive. Mobile devices supported: Android 5.0 or above and iOS 10.2 or above This is consistent. Already on GitHub? Hold down Sync button for 10-15 seconds to drain residual charge. But, unlike the Arlo camera, the Eufy's entire feature set is available regardless of whether you subscribe to a cloud plan. Thats why maybie you have hardware problem. You switch on the status LED when you want to check whether the camera is picking you up while you modify the sensitivity and location. We and our partners use cookies to Store and/or access information on a device. at Generator.next () I have taken it to the store and got a replacement. The portal has none of the app's other functions or settings. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). Does Eufy Camera Record 24/7? Continue with Recommended Cookies. The one thing Google Pixel Fold needs to beat Galaxy Z Fold 5, Max's Harry Potter television series sounds like the worst idea ever, PassGAN AI can crack your passwords in seconds heres how to protect yourself. The downside of having a fully sealed unit means that, when the battery runs out of juice and needs recharging, the camera must be taken down from its mounting or a charging cable attached to it. The issues Im having now is the HomeBase overwrites/ deletes recorded video. Thereafter, take out the battery of your Eufy robovac. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Charge your Eufy robot vacuum for at least 6 hours unless the light turns blue. Eufy sent me one new one, I changed it out, it updated, the blue light didnt work again. Hisense U8K Mini LED TV hands-on: one of the best value TVs of the year? Leave it when the screen turns off. Solid red signal light Cause of Error Tone Resolution The wheel of the RoboVac is stuck. Release the button and wait a few seconds for the reset to complete. We check over 250 million products every day for the best prices. Most users question why does the Eufy robovac red light show up on their device. Lifespan Typical of Robotic Vacuums In average, a robotic vacuum cleaner will survive between four and six years. Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. I'll wait for update. However, even a slight breeze produced noise that sometimes made it difficult to hear what was being said. ( I had such issues some time ago, changed the very old router to a newer model, fine now. Have a question about this project? Low battery, returning to the charging base. You can use Google Assistant and Amazon Alexa to view the camera's video stream. After hearing one beep and seeing the Wi-Fi status light begin to blink, configure the Wi-Fi connection by following the instructions in the EufyHome app. (disconnections). Huge privacy risk. Anyway, after deleting the plugin it's gone back to blue light again. Both are camera-hub kits with the same 1080p resolution. Why you can trust Tom's Guide? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Press question mark to learn the rest of the keyboard shortcuts. Continue to enjoy your eufycams. Well occasionally send you account related emails. Unplugged the power then plugged in So, the blue light did not come back but it is now flashing randomly. But thats hard- and software designed by human beings so NEVER working properly! Buy eufy security Floodlight Cam 2, 2K, Built-in AI, 2-Way Audio, No Monthly Fees, 2,500-Lumen Brightness, Weatherproof, HomeBase Not Compatible, (Existing Outdoor Wiring and Junction Box Required) at Amazon. Tapping the Disarmed icon in the Security screen turns everything off. This Reddit is aimed at the education and support for the community. Step 2: Unplug the ethernet and eufy camera power connector. Four beeps signal that the front bumper has become immobile. How Does Eufy Scale Determine Visceral Fat, Can Eufy Genie Play Music To Wifi Speaker. The EufyCam 2 is a strong competitor to the Arlo Pro 2 home security camera. Privacy Policy. Find out more about how we test, analyze, and rate. 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