Counter and see what happens. I am well aware of the ups and downs. And there were no rip or hgaing threads on this suit- i would have know, So basically this is when i googled the apps and found out about scams, She bought it to wear for the weekend or just decided it didnt fit and PURPOSELY popped the stitching on it!! Notify me of follow-up comments by email. So as of right now I am out around $100. Hopefully shell be banned from Poshmark. Sorry this happened to you. Not sure where that came from? To all that are good at ityou have my respect. Thank you for sharing your experiences. Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! It would be easy for a new website to come along and save sellers, and buyers, $$$$$. Sad it has to come to that! Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. I also use all of my social media accounts to drive traffic and occasionally use AdWords. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. I already have an online store but traffic is slow so I use market places to supplement. Its pretty silly I dont have to do that when I am buying online. I have filed a case against the return but days have passed and Ive only received bs automated responses. Love this blogthought I was on an island with my feelings. In real life I own a business the owners of the mall would never lock me out of my shop. Hi Ashley! Thank you sharing this! Oh, and there are definitely more closets to shop. I do the same thing every time someone opens a case I immediately reply and say I will not accept the return because my listing had clear photos and a description, with measurements, which I show in a screenshot in the reply. I thought it looked nice. Thanks for understanding, Janet. So how do you deal with these frustrating Poshmark interactions? Hmmm! End of story. There is no way I can sell them now. Well give it a few more months and see if its all worth it. I got it Friday after waiting 9 days for it and the label was cut off. but they still want to offer $5. Your email address will not be published. I take a lot of photos including closeups of what I am selling. Only to *new* Poshers. All I want to do is make a little extra money without donating. She even supposedly sent them video proof. Your interactions with Poshers should be friendly and positive. Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! But my question is, How did you make the switch? I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. Im new to PM, too. No ONE person can work this system and make an appropriate amount of money to live on coming into the app at this point. This is not the place (or the platform) to engage in a battle of words with the offending buyer. Well duh they are used. I counter at $38!!! Like the old saying dont do what you dont want done to you. When I first started selling, I had one philosophy: If it didnt seem fair or reasonable, I might counter. I would never sell a flawed item- especially to that degree! CONS: Their customer service is horrific, no phone service, insane lowball offers, buyers not accepting, the 20% fee, their email responses are comical, they look at the subject and copy & paste a generic response. You might try BigCommerce as an alternative. However, if they raise their price by at least 50% say, then it could be worth engaging with them. The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. Hope that helps! I only buy the occasional item on Poshmark because of the attitudes of so many of the sellers there. Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. The same can happen on an online store with chargebacks and PayPal returns! After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . Have done okay maintaning a 4.9 rating. I agree the lowball offers are ridiculous and Im offended! i will be for now on or only going to sell locally and hand it off in person! When the buyer received her item she filed for a return. Below are five strategies for dealing with the ultra-annoying lowball offer. I think Im done with poshmark for now. Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, its got to be defective!! Five years later, said jacket doesnt necessarily suit your style anymore. I dont think most people value their time appropriately. As the founder and CEO of womens social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. 90% of them post one little photo of a piece of clothing, just the top usually, NO OTHER PHOTOS, no measurements, no condition information. As for advice, you can open your own store like I did on Shopify, or if you dont have HTML knowledge, you could try BigCommerce here: http://bit.ly/2pFg5Mt. If you dont mind me asking, how did you get your traffic back to your site? If they write something positive about the item with a lowball? Ive been on Poshmark a few months. They are getting just as bad. I must have sent them 25 messages explaining that I do not use a cel phone and cannot get texts and to verify me an alternate way. 4 got 5 star reviews. You never know .it might get some traction. No one sees it but you. Ill admit its a challenge getting traffic, but its growing every single day. Just constant drama and bs. Oh yeahand uploading pictures?! I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. Then it seems as if only certain people share certain people items. Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. You get what you put into it! It took me a month to get it back up. We both know we will not settle on a fair price through back and forth bidding. At first it was slow but made $500 in June.. No problems & 5 stars on all buys. I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. I havent read all the comments, but I suspect most are from a sellers POV. I definitely do more shopping than selling on Poshmark and selling is simply a way to support my shopping habit. I posted about 54 tems a week ago and no sales. I have had 5 cases in all my years on Posh and I won all 5 against me. PM has made me not visit the mall for a 3 weeks now, so it has made me save some money and get REALLY good second hand stuff. If you can't afford it . Four times a day for the parties. I wish all of you luck in your life and i hope those haters that are reading this stop the games on Poshmark. Great, think I. I lost a lot of weight recently, and have had to replace virtually my entire wardrobe. She has accused me of blocking her purchases, of sending other poshers to harass her. One was my mistake and I missed something very minorit was probably knit-picky, but fair enough. Without a Fashion and Accessories platform, I no longer have an interest in having a closet and Im officially quitting this job yeah! Thank you for letting me complain. Long story short Posh told her to send it back and they reimbursed her. On top of Poshmarks commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. 6.) I never went so far as to create a shouty angry chart that some other sellers post. I think that that goes a long way to saving yourself the time of someone asking you to measure the inseam on a pair of pants or the bust on a top because now youve got to find that item and Ive had Posh sellers telling me that they keep their items in a storage locker or at another location so sometimes its weeks before they get back to me and since Im trying to move product X quickly as possible it was worth my time investment to do things like measure the bust measure the sleeve measure the inseam where possible and because I kept my items super organized I knew where to go get them at a moments notice but for some people thats not possible so if all the information is right there when you first listed no one has to ask you because now you gotta find that item and Ive had posh sellers tell him me that they keep their items in a storage locker or at another location so sometimes its weeks before they get back to me. But no. I bought a pair of shoes. The only thing you can do is create a business structure and run your online stores just as you will your own shop one day. Its about being social and every one is selling inspired by labels (knockoffs), despite PMs supposed policy against it. Had one lady purchase two very nice dresses, file a case and say they had dog hair in the package. He sent me a picture of the pigment. Now here comes what i think the biggest problem that i see as a seller on Poshmark!!!! Oh my goodness. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. Now i did have one case opened up by a buyer trying to get something for free and Poshmark did not honor the buyers request at all. My friend & I actually buy posh labels to mail things to one another because its cheaper than it would be if we actually paid the post out of pocket! Anyway, I decided it was time to clear out my closets and make some money from the items I dont want anymore. This is how Im making a living now and its drowning. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. I have been looking for a way to open my own online thrift/consignment store to sell basically anythingnot just womens handbags and clothes. Why is 5:00 a.m. so crucial to share your items on PoshMark? An update on my situation, in case anyone cares.. the eBay guy was of course refunded his money. Frankly, I dont think of Poshmark as a fancy department store. This may be one of the worst Poshmark experiences Ive ever heard of. (4) Not sure why. Havent made any sales in a few weeks and today Ive made 4 out of no where. I dont like to ruin peoples good standing. Sorry to hear your having this issue! Wow, that sux Kristine! 278k plus shares as of now, no robots or helpers. Its just frustrating. There are sellers on Poshmark who are lazy, entitled, unprofessional and unethical. Ive been selling on Poshmark for almost 1.5 years now. Just people on facebook also pissed off that they cant create an account in the first place. Wrapped it in crisp white paper with a simple label to close the folded over paper) I thought it looked minimalist By and large I have been very impressed with the sellers. Youve expressed so many of my frustrations as well! As far as selling support eBay thus far has always back to me up whenever Ive had an issue and Ive had a few issues Poshmark also. Years ago, I gave up on Ebay because I purchased something and just never received the item. Great job! but the 3 days had passed and that was that. Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size Medium recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!! I just came across your post same thing here for my too. Be any businesses I have the right to charge whavi want however I didnt I charge a fair priced its not my fault they seen it online cheaper. hi! I had one of the BEST years ago but the owner is gone now and times are very different. Ive been called names plenty. In my fifth purchase attempt, the item was promptly shipped and received. Its a sad place for sellers these days. 5.) Guess what I got back? She hasnt responded and refused to accept the order even though it was her fault for not reading carefully. She said they were new with tags. They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size funny because I just found the order receipt from Macys that states the size!!! I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. The responses are way off the mark. I tell people to look on line to see if they can buy the BRAND NWT top Im selling that is currently in stores and in style for less? I like people to be sure an she said it will fit just mail it to me ! I recently found a very unusual top, by a designer from Lebanon. Kaitlin, Im so sorry to hear this! SMH . Just make it automatic. Lily Pulitzer 12. I too am done with Posh.I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. They used to. Fast shipping and buyer protection. Is this new? I even take photos of distressed details on jeans, even though that is the design. I simply declined, since I had enough experience through my clothing page to know theres no winning THAT fight. My honest opinion on PM: It is great for someone like me I am a graduate student who likes to shop. Especially the high end name brand ? Oh my! I spent days on this. Good luck ! Because my insurance deductible is too high and Im trying to get that paid so I can get medically necessary procedures done! Trust me, if you dont share your items, your 333,000 followers are not going to go in your closet and make an offer or BUY IT NOW. She wont stop telling me that $45 is all she has. 5. Step 2, who will I buy wholesale from? I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. Im so over it right now. Thank you for making me feel I was not alone. I was already credited by Poshmark, so this $48.00, rare top was given to me. I asked this woman to show me the tag and she was so insulted. Louise, I havent been very active on the site in a while so Im unaware that are postings like this out there. on OfferUp. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. While in theory that is great, I really dont have time to keep doing that daily. I have to respond because Im a big shopper. What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. Some money from the items I dont want to do that when I am well aware of attitudes. The biggest problem that I see as a buyer, which left a bad experience as buyer. Gone now and times are very different suspect most are from a sellers POV looking for new! 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