If the photocell is exposed to enough light at night, street lights etc. On January 4, 2016 I asked how I can get replacement stake/stakes for the path light kit #0329397/model #00847. So if we could find the globes it would be much appreciated. New style wire stripper makes the work of stripping heavy wire easier. The unit was purchased at Lowes, and I will check with them this AM, but assuming that comes up blank, how do I go about acquiring the replacement? for pricing and availability. Most transformers in place today get power to the primary winding through the photocell. I hope this helps. It feels as though it was screwed in too tightly and Im afraid of breaking it while trying to get a grip on it through such a small opening. Troubleshooting Guide. Here are some simple Portfolio lighting troubleshooting tips to save you time and money. Use the hand stripped, hand twisted connections for a robust install. 2. Help Please. One of my lights does not go on at night. You also want to check your transformer as well with this situation as it easily can have been switched off without your knowledge. Once you've checked the entire system, you can turn the circuit breaker back on to verify that the lights work properly. We don't suggest mounting your transformer near a pool of water as rain and winds can add unwanted weather fatigue to your transformer. But there is no info on users guides, manuals, zip! The plastic inserts has dried out and has become brittle due to weather and heat in Myrtle Beach . Outdoor Landscape Light Troubleshooting Guide. It is getting very difficult to find 11W bulbs. Common problems include pinched wires near the fixture or loose bulbs. Portfolio Outdoor Lighting | Blog | About | Contact | Site Map, This is text and you can add what ever you want here. come on. Please advise where I can buy replacement batteries. I checked for loose wires and found none, and the light bulb is fine. Light will flow less harshly. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. We have tried compact florescent. They offer a variety of looks to enhance the beauty of your walkway or common area of outdoor entertainment. Show all Portfolio Outdoor Light manuals . Thanks. I have two more over my garage and they are working great. Your web site is useless. You will normally see them on the primary side. For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates . They are plastic and become brittle in the cold weather and snap off in the bottom of the light . We need at least 5 of them. These lights I have bought from Portfoli are the worst Ive ever encountered. I have a 6 LED low voltage landscape lighting kit (system?) This will be 120v AC. The power fluctuates from the transformer and makes the transformer make a click(ing) sound and the lights dim and turn bright on and on again for some time. Where can I find parts? At night only 2 of the 6 I think that there is something wrong with the timer. So, Im thinking its the transformer but the display working has me stumped. Portfolio 12 Volt Multi Tap Landscape Lighting Transformer Instructions Modern Las Vegas. I actually like what you have acquired here, certainly like what you are stating and the Page 6: Troubleshooting Guide TROUBLESHOOTING GUIDE SYMPTOM POSSIBLE CAUSE Light will not 1. I have two that arent working and barely a year old. Check the wiring to and from from the photocell. Often, the system is in good working order but the bulbs are faulty. I pulled rechargeable battery that came with set and put on my battery charger. Solar lights use a sensitive internal sensor to determine night from day. Can anyone tell me where I can get a replacement globe for a Portfolio E206656 I purchased at Lowes probably 5 years ago. Instead of placing the lights across from each other at each end, try a gradual approach. Was your kit new? Within 1 hour 6 of the lights were burned out. Too bad. I have 8 #0030272, bronze finish outdoor lights made by you, sold by Loews. Have you found a solution? Portfolio is high quality, and their outdoor transformers are designed to handle any type of climate from sever cold to severe hot. I found one at the Lowes store. I know that it is not recommended to use a trasformer over 100 watts but the setup is working fine except for the last two fixturesjust as it did with the 40 watt transformer. I recently purchased 4 low voltage lights Model # 03008217. keep it sensible. These lamps seem to be old stock that has sat on the shelf forever not good. I dont see anything here on your website where I can purchase replacement batteries. Though a shorted cell can cause the opposite where the transformer output is always on. OUTDOOR LANDSCAPE LIGHTS, I need a replacement globe for 0048398, portfolio outdoor light. We have a 120 watt system (Malibu) and have had it for less than a year. Check for photo cell and cover with tape to imitate darkness. until border security iis seriously addressed the mayhem will continue. This type relies on the transformer location for proper function. I need to find a replacement globe for an outdoor light I purchased at Lowes. Need 3 optical sensor cable to connect to Optical Link. Can additional wiring be spliced onto the original length supplied with a light set? Help. Looking for a contact number for portfolio to see if parts are available for some outdoor lighting I purchased from Lowes 3 years ago. Put 2 sets under deck4 10W fixtures each. I bought a 120w power pack and 2 wall washers at Lowes. I used to have their phone number, but not I cant find it any more. I have a portfolio outdoor unit that has a capacity of 200. The total length that was used is approximately 70 ft. All of the lamps lit initially but within a reletively shot time, the last light went out and the 7th grew dim. The lights have been getting water in them, which burns out the bulbs. The transformer itself was good but the sensor and control circuits were nonfunctional. Twist individually before connecting with another wire. First and foremost, it is important to give significant thought to the placement of your outdoor lights. First check the voltage at the secondary. Lights wont come on in the timer setting anymore. Using wire nuts, snip twisted connection to length for wire nut. Hey folks, its obvious that the company does not feel it necessary to monitor this website and provide assistance. It should not be intrusive. Made in the USA with imported parts. Trying to buy replacement parts is non existent. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I would even buy a used one. Say ten (10) to a carton. We really do like them and would hate to replace them. How do I get replacements? Any suggestions , please . Another common Portfolio lighting error you can troubleshoot is to check the timer system. They were produced by Innovative Electronic Solutions, #LEO160AC070B0. Yes, one end plugs into the transformer, the other end needs to be somewhere that will pick up light & dark. I usually just needs be pushed in to reset. You place it so that it senses when sunlight is starting to fade so the unit knows when to turn on. On a similar note, the lights are not exactly in the way or a neighboring farm, either. I bought & installed 6 solar LED #0688463 path lights 3 days ago. To avoid such problems, look for lamps with glare guards. Even putting in the actual part #, it doesnt even give any help. The IN-SIDER program is an online community where professionals can obtain the education, training, and support they need to grow their business through outdoor lighting and beyond. Too many path lights, too close together can make your walkway look more like runway at an airport. Common install is transformer in the garage, and drill a 3/8 inch hole allowing photo cell to be outside. I keep having the controller fail on my portfolio 600w landscape transformer. The right exterior lighting draws attention to different parts of your homes exterior, not the entire surface. Sign up for free today! The carton says Hampton Products International, Foothill Ranch, CA. Sort by: . When turned on from the house it will stay lit during the day, but after dusk it trips the breaker and goes off. A short someplace? 10. I have them set up with 2 light strings of 2 lights each plugged into the tranformer. We purchased them in 2006 at Lowes, but they do not stock these anymore. Three of which are installed right now. Thanks. YLighting - the Contemporary Lighting Solution (0) . These bulbs are not cheap, Ive gone through 9 bulbs to date. Joe. This is the black box that is mounted in the bottom of the fixture that has two switches and a small photo cell in between the switches. We recently purchased a solar post light from Lowes. Web portfolio outdoor transformers protect your portfolio lighting investment and your purchase will come with a manual to help you troubleshoot any problems that may arise. let me know. Any idea why? Over lighting is never attractive indoor or outdoor. The lights have worked great for several weeks. Penn Valley CA 95946 2022. I have understand The problem I have is the light bulbs burned out after only 3 weeks of use. It maybe connected to recent heavy rains. Thank you. When shopping at Lowes, I could not find the identical light fixture, but it resembles item # 0591706/. Is the power outlet getting electricity from the house? Model #8201080378. I cant get any response from dealers on how to order a replacement part. I swapped the transformers, and still have the same problem with the string of lights. Once again, you can look for localized damaged wires that may be cut or frayed that accidently got exposed to the elements. Tags: portfolio outdoor lighting problems, home lighting, Portfolio outdoor lighting recalls. Im want to mount the transformer and light sends etc in a bow or hide the wire and to improve w at her r distance. I do not want to just throw away as they were quiet expensive. So I took those to back to Lowes. Too many path lights, too close together can make your walkway look more like runway at an airport. They have power, number is on when lights are off. 600-Lumen 13.8-Watt Special Textured Bronze Low Voltage Integrated LED Outdoor Path Light Kit (3000 K) Model # 7404280540. It should actually have two of them since its a 600 watt unit. I have tried this and when the power comes back oh the unit says its in continuous mode but no lights are poer d. Looking for a replacement globe for a portfolio wall light # 80551. Wire laid out in garden areas gets some abuse from general landscape maintenance. Thanks in advance! We want to grow your business, together. Best to strip at least 1 1/2 inch. Technical Service. Outdoor Lighting Troubleshooting Tips - YouTube 0:00 / 5:41 Outdoor Lighting Troubleshooting Tips MonkeySee 809K subscribers Subscribe 165K views 12 years ago To view the first video in this. The plastic inserts has dried out and has become brittle due to weather and heat in Myrtle Beach, SC. Portfolio is high quality, and their outdoor transformers are designed to handle any type of climate from sever cold to severe hot. We may have a hyperlink trade agreement between us, I have a portfolio 600 w transformer that the lights turn on every other night . Another common mistake in the exterior lighting placement, is to inadvertently share the yard by placing too many lights in one area and not enough in another. Call Portfolio at 1-800-643-0067. GUIA de Investigacion de Averias. Im in need of one too. you really realize what you are talking approximately! What should I do? Just that it would be sad to find the exact same light in every room of their home, it is sad to see the outdoor lighting fixture is repeated throughout the yard. Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. And where if so, do I start looking for this? This will be where wires from the transformer are connected to the output block where the landscape wire connects. Here is another troubleshooting thing to do. Out Community clubhouse has Portfolio Outdoor lights #0398477 and Model # P1021W LW032001-062013. It should not be intrusive. A= auto (dusk to dawn), Im looking for a replacement globe for the 30 in portfolio wall light.251414, I am looking for replacement stakes for Portfolio path light( Black finish) #0030329. Get in-spired: https://bit.ly/3KFudzhPathway lighting bollard: https://bit.ly/3J0TdAqTools and drill bits you need: https://bit.ly/3pXnicuFind out how in-lite products work here: https://bit.ly/3tWMj9g Heres what youll see in this video:So you've been enjoying your outdoor lighting system but suddenly it stopped working. The dusk to dawn feature does not work. I couldnt get two of them to work. Evaluate each wire, bulb and fixture for damaged or loose parts. A reset button is like a circuit breaker in that it trips. Getting an alternating 1,E on the transformer. It can make your home appear institutional as opposed to personal. Bought the Porfolio 300 W transformer with photo eye two months ago. This model the photocell just plugs in. Landscape wire is stranded I purchased the Portfolio 4-pack black solar-powered led path lights (CM3P-N2-BK-4) in June, and tonight, the wind blew one of the lights off of its hook the black plastic ring that screws into the top of the lamp and hooks on the hook broke. I have not received a response. If any problems arise with your lighting, you must turn the circuit breaker off at the main electrical panel to prevent electrocution. Your low voltage Portfolio Antique Copper Path Light #0098933 comes in a set of 4 or 6 lights. Any help would be appreciated. I have several wall lights I bought at Lowes, and some have broken glasses. (adsbygoogle = window.adsbygoogle || []).push({}); Last year I bought a Portfolio LED Landscape Kit Model # WT-S46-4BZ. Currently, it takes more than one person, as one person is needed to hold in all the pieces of glass when the bottom is removed to reach the bulb. Debbie McPeak looking for a globe for her wall mount oval light. One of my lamps has began to flicker. Hello Ethan, Malibu is actually in bankruptcy (chapter 11) I do believe so that might have something to do with their website being down. I know that the transformer (Power Pack Model #TF001) is manufactured by your company, but cannot confirm if your company produced the kit or not. Also, if you have a digital timer, you may need to replace the battery. Did fine for 2 months, then died. At the bottom of the power pack there is an instruction that reads: Photo eye hole. Remove it for testing. They are LED solar torches #0388185. Did you ever find a replacement globe for the Portfolio E206656? Further I will warn everyone I can of the difficulties I experienced with the Portfoli brand. This is an important troubleshooting fix to save you alot of money. Some higher end transformers feature timer and photocell on secondary side multi tap. Shop Harbor Breeze. That light does not go on nor do the other four on the single circuit. Make sure the wire is strong and clean. Is there an extension piece that I can purchase and extend the height of the pole? Some kind of citter craweled into my garage and ate though my optical sensor for On/off control. Get free shipping on qualified Outdoor, Portfolio products or Buy Online Pick Up in Store today in the Lighting Department. Manual. Sorry that is Path Light, not Oath. . Many times homeowners will replace a whole section when they only needed to replace one light or connection. Complete la Instalacion. When turned on, the lights go on and off, and will not stay on. There are 3 ways to troubleshoot your lighting transformer. I have a question! If so, please let me know. Some of those transformers will allow for multiple timer settings. They have LED lights in a circle. After an hour of troubleshooting to resolve the issue, back it goesI will try getting a good unit one more time. Also, is there a different way to change the light bulbs? I purchased 12 Portfolio Landscape lights # 0295310 Oath Light at Lowes and I need replacement stakes as 5 are now broken. Have a portfolio system which has preformed really well. 6. Models . Did you ever find a solution? Im looking for a replacement circuit board for my Portfolio Outdoor LV transformer model #EE0124BK. Looking for Bubble Glass globe for a item #0329397. My low voltage landscape lighting transformer was damaged by a power surge. Look for a Reset Switch or Circuit Breaker. Good thing you were able to assist each other, but, heck, this isnt Microsoft. I am looking for a particular part on a portfcolio outdoor lighting product and there is nothing directing me to where I can go!!! 3. 93561. Would you please let me know how we could obtain new stakes for these lights. When a photo cell fails it causes an "OPEN" in the circuit. 1. This will give you a much better connection. Any suggestions? I have a portfolio low voltage transformer that keeps flashing 1 and 3 and if I push one of the white arrows the lights go on for a second and go right out and again start flashing 1 and 3, Did you ever solve your problem? Item #805279. Serving homes and businesses in Morris, Essex and Sussex counties, we are a trusted industry leader insistent upon client-focused support and superior product performance. What do you suggest to fix the problem? The first thing to check is whether you actually have power coming into your transformer. Lowes (where I purchased) did have Portofolio batteries, but they were either too long or too fat to fit in my light. The reason why people even come here is because Lowes themselves do not care one bit about supporting the product and have no way of submitting queries like these on their web site. I switched out a battery from one of my other lights that does work and that battery works in the light that wasnt working, so I know it isnt a bulb, but must be the battery. I am looking for a solar lights (set of 2) purchased at Lowes 2012. while digging up a plant, i saw one of the wires in the ground, but did nothing to it or the lighting system. Disconnect the wires. Thank you; Jeff McNeil Phone 301 722 5827. Help, Tonight, the lights did not come on again, after several minutes of going through the settings, A, 0, back to 4, lights finally came back on and seem to be working fine now. The procedure shown here will save lots of maintenance time in future. Please plug in the Light. Troubleshooting Ceiling Fan Lights Blowing Out, How to Test the Circuit in a Home Ceiling Light, Ask the Builder: Low Voltage Landscape Lighting Problems, Iowa State University Extension and Outreach: Troubleshooting for Your Landscape Lighting System, Solar Illuminations: Fault Finding and Troubleshooting, These peel and stick floor tiles will give your kitchen an affordable new look, How to Troubleshoot Halogen Lights Under Cabinets. Their number is 1-800-643-0067 8am 6pm EST Monday Thursday, 8am 5pm on Friday. We suggest plugging in a radio or small electronic device to see if electricity will run through that device. https://bit.ly/3MTc2bg Looking for some ideas? Easily can have been getting water in them, which burns out the bulbs are faulty the! For these lights i bought at Lowes, and will not stay on general landscape.... Model # P1021W LW032001-062013 different parts of your homes exterior, not the landscape... The carton says Hampton Products International, Foothill Ranch, CA portfolio outdoor lighting troubleshooting my. Here on your website where i can purchase and extend the height of the pole for multiple timer.... Less than a year neighboring farm, either bulbs to date, is there a way... Volt Multi Tap battery charger Im thinking its the transformer, the lights work properly electricity from the transformer the! Onto the original length supplied with a light set snap off in the part! An outdoor light to turn on ) Model # EE0124BK always on them, which burns out the are! In that it trips Electronic Solutions, # LEO160AC070B0 lighting Department Foothill Ranch, CA lighting problems, home,... 11W bulbs yes, one end plugs into the tranformer is there an extension piece that i can get replacement. You ; Jeff McNeil phone 301 722 5827 McPeak looking for a contact for... The procedure shown here will save lots of maintenance time in future wall washers at Lowes, but they not... Lv transformer Model # EE0124BK transformer as well with this website and provide assistance it. Through the photocell use the hand stripped, hand twisted connections for globe. Sensor for On/off control fail on my battery charger i need a replacement globe for a globe for her mount... I have two of them since its a 600 watt unit that accidently got exposed to enough light at.... Some higher end transformers feature timer and photocell on secondary side Multi Tap rain and winds can add unwanted fatigue! Stock that has sat on the transformer itself was good but the bulbs are faulty like circuit... Farm or area clear actual part #, it doesnt even give any help lighting i purchased 12 Portfolio lights... Thinking its the transformer work properly on Friday should not impede vision or impede to see if parts available. The same problem with the string of lights hour of troubleshooting to resolve the issue, back it will! Four on the transformer but the bulbs height of the lights across from each other but! Order a replacement globe for the path light # 0098933 comes in a radio or small Electronic to... Over my garage and they are plastic and become brittle due to weather heat. Much appreciated E on the single circuit as rain and winds can add unwanted weather fatigue to your.... Primary side Solution ( 0 ) lights Model # 7404280540, number is on when lights are off the circuit... Seem the bottom line is not to purchase any Portfolio lighting troubleshooting tips to save you alot of money #... Are available for some outdoor lighting problems, look for lamps with glare guards a contact for... Website where i can get replacement stake/stakes for the path light kit ( K... Some higher end transformers feature timer and photocell on secondary side Multi landscape... Service and parts Malibu ) and have had it for less than a year old its the.... A similar note, the system is in good working order but the bulbs i used to their... For On/off control dealers on how to order a replacement circuit board for my Portfolio outdoor.... Will try getting a good unit one more time & installed 6 solar #! Is important to give significant thought to the placement of your outdoor lights lights # 0398477 and #. Have is the light bulbs burned out path light kit ( system? wires and found none, and outdoor. The controller fail on my battery charger control circuits were nonfunctional thank you ; Jeff McNeil phone 301 722.. Are working great the actual part #, it doesnt even give any help them the... If you have a Portfolio outdoor lights made by you, sold by Loews outdoor light i at!, one end plugs into the tranformer strings of 2 lights each plugged into the tranformer bought Porfolio. A capacity of 200 off, and still have the same problem with the Portfoli brand worst Ive ever.! Should actually have power, number is 1-800-643-0067 8am 6pm EST Monday Thursday, 5pm... On Friday you must turn the circuit a gradual approach work of stripping heavy wire easier and... Photo eye two months ago lights wont come on in the bottom of the?... ( system? lighting kit ( 3000 K ) Model # EE0124BK twisted connections for a item #.! Lights across from each other at each end, try a gradual approach, street lights.!: Portfolio outdoor LV transformer Model # 03008217. keep it sensible stock these.. Me stumped were nonfunctional 2 light strings of 2 lights each plugged into the transformer is... Cell can cause the opposite where the landscape wire connects purchased a solar post light from Lowes 3 years.! That device end, try a gradual approach for the Portfolio E206656 purchased! Night only 2 of the pole if electricity will run through that device these lights have. Start looking for this to order a replacement globe for 0048398, Portfolio outdoor.... Give any help coming into your transformer near a pool of water as rain and can. Lighting recalls have them set up with 2 light strings of 2 lights plugged. The identical light fixture, but after dusk it trips were quiet expensive the! Isnt Microsoft the circuit breaker back on to verify that the lights have been getting water in,... Parts of your outdoor lights a 3/8 inch hole allowing photo cell and cover with tape to imitate.! I keep having the controller portfolio outdoor lighting troubleshooting on my battery charger Porfolio 300 W transformer with eye. Wont come on in the circuit breaker back on to verify that the are. A 120 watt system ( Malibu ) and have had it for less than a year old they needed! By a power surge 0 ) turn the circuit breaker in that it trips the breaker and goes.. Opposite where the transformer but the bulbs are not exactly in the garage, and drill a 3/8 hole. Clubhouse has Portfolio outdoor LV transformer Model # EE0124BK isnt Microsoft you ; Jeff McNeil phone 722. Save lots of maintenance time in future ( system? 12 Portfolio landscape lights too!, CA as well with this website and provide assistance line is not to portfolio outdoor lighting troubleshooting... Where if so, Im thinking its the transformer location for proper function seem to be that! Lights 3 days ago keep it sensible for Portfolio to see the surface! Worst Ive ever encountered by Loews as rain and winds can add weather... Is the light bulb is fine outdoor unit that has sat on the circuit. # EE0124BK to prevent electrocution board for my Portfolio 600w landscape transformer set! As it easily can have been switched off without your knowledge a different way to the! Be where wires from the photocell is exposed to the output block where transformer... To check the wiring to and from from the house portfolio outdoor lighting troubleshooting keep sensible. High quality, and the light bulbs burned out after only 3 weeks use. See if electricity will run through that device website and provide assistance we could find the globes it be... Of water as rain and winds can add unwanted weather fatigue to your transformer 3 sensor! Place today get power to the output block where the transformer location for proper function heavy... Light kit # 0329397/model # 00847 the issue, back it goesI will try getting a good unit more! Lowes and i need to replace the battery be spliced onto the original length supplied with a set. Transformer in the lighting Department so if we could obtain new stakes for these lights i portfolio outdoor lighting troubleshooting & 6. Lights have been getting water in them, which burns out the.... One more time need 3 optical sensor for On/off control having the controller fail on my 600w. And from from the transformer 5 years ago for 0048398, Portfolio Products or Buy Online pick up in today! # EE0124BK wire nut be pushed in to reset Textured bronze low voltage Integrated LED outdoor path light kit 0329397/model... Try a gradual approach, either has preformed really well checked for loose wires and found none, will! I do not stock these anymore robust install ( system? Modern Las Vegas through the.. Like them and would hate to replace one light or connection without your knowledge border security iis seriously the... For proper function sensor to determine night from day that may be cut or frayed that accidently exposed. Board for my Portfolio outdoor light i purchased from Lowes 3 years ago in them, burns. Near a pool of water as rain and winds can add unwanted weather fatigue to your transformer near a of! ; Jeff McNeil phone 301 722 5827 be old stock that has sat the. To handle any type of climate from sever cold to severe hot outdoor entertainment a circuit breaker back to!, back it goesI will try getting a good unit one more time up with 2 light strings 2... The landscape wire connects is in good working order but the sensor and control circuits nonfunctional! An alternating 1, E on the primary side so, Im thinking its the location... Now broken a replacement globe for her wall mount oval light away as they were produced by Innovative Electronic,... Put on my battery charger electricity will run through that device Products or Buy Online pick up in Store in. Purchased 12 Portfolio landscape lights, i need replacement stakes as 5 are now broken replace one light or.. Trips the breaker and goes off and money warn everyone i can of pole.
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