I wanted to update my last review because overall, I love my dress and everything worked out in the end. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN They have an INCONSISTENT policy and process with respect to returns. BHLDN has fantastic customer service! Just avoid buying any appliances from them. This proved to be impossible in store because the dress was already noted as returned to a gift card, even though I had no gift card. I checked the tracking and it only reported that the item was delivered to the agent. Plus, you don't have to pay for shipping the goods. So, you can send them an email on the given address to get to know about your BHLDN parcel. You dont have to return the merchandise, and you dont have to pay '. I've even tried getting in touch with them through their social media accounts and I continue to get ignored. Customer service at BHLDN is very bad. Customer Experience Meanwhile they have my dress. I was charged a $75 restocking fee and after multiple chats with the very rude and unapologetic customer service team, the only explanation I received was that I returned the dress dirty and that it must have been in egregious condition or else their return processing team wouldnt have flagged it. I don't have to spend a million years on the phone with BHLDN customer service now! I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. PLEASE BE CAREFUL before ordering from BHLDN. BHLDN women wedding online shop is very versatile for you. BHLDN adheres to the service tenet of "customer always comes first. Read the latest reviews for BHLDN Weddings in Philadelphia, PA on WeddingWire. Do not order anything from this company. Don't miss this chance! I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. Paid for overnight shipping because my sweet bf didnt realize the wedding in ten days was black tie. Verification can help ensure real people write reviews about real companies. CB Fashion & Shopping BHLDN Customer service contacts BHLDN customer service contacts 1 complaint 0 resolved 1 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Contacts BHLDN phone number +1 888 942 4536 0 0 BHLDN website www.bhldn.com What is BHLDN's email addresses? Houston, TX. View customer reviews of BHLDN. A helpful place to plan your wedding with other Wedditors! BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Wrong! - 2 of 4 dresses shipped with stains While were unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Save with unbeatable savings with BHLDN promo codes and coupons for January 2023. If this is normal service, it really needs looked at. Customer service was great, the seamstress Ana answers any questions and she even added pockets to my dress for free since the original design did not have . Sleek and fitted through the hips, it's finished with side seams on the bodice and a front slit. You can also contact through their social media pages. BHLDN has insane and terrible ordering and shipping policies and their customer service is the absolute worst. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. I saw the perfect pair of shoes, and this website did not disappoint! I followed bhdlns return policy, used their return label and tracking number so when I knew it had been delivered I called to check on my exchange and make sure my correct size was still there. Very very pleased with the ease of ordering, to the rapid delivery. THEY DO NOT. Then the return tracking was a scam! "Mattea" off-the-shoulder tea-length gown with ruched bodice. Don't miss this chance! You can track it to see what it's at.Needle and thread dress, FIVE STARS, bhldn I don't know how covid has affected you and in really sorry if staff are struggling and need more support. Over all a complete disaster. I wanted to share with everyone my gamble and ended up with a refund. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. It didn't work. Due to circumstances beyond my control I was not able to return it within the stipulated time so I asked for a credit. And all the saleswoman If you can, avoid this brand and their customer service. BHLDN accepted late return. Customer Experience. We're always here for you Contact us via chat, 24/7! You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. "Quinley" off-the-shoulder lace mermaid wedding dress. Current Promotions Our current promotional offers, all in one place. Some discounts can't be used with other deals. Tip for consumers:Return the WHOLE return policy. Wide range of delivery services for individuals and professionals. You can track your BHLDN tracking order by visiting the ship24 and in front of the web you just see the box Enter Tracking Number. She ordered the dress 1 size larger than my actual size in case the dress fit small, however when the dress came in it was too big and needed to be sent back. You may also have the option to call on the given number, the BHLDN customer service will help you out about the BHLDN tracking. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. Customer service contacts and company information. Posted by 4 days ago. MORE+. As my fellow bridesmaids started getting their dresses I continued to wait hopefully for mine as well, and was continually confused each time I saw a "processing" charge in my bank account on probably 3 separate occasions. Sharing my experience here a little out of frustration and in case it helps others. They offer the off on shipping your order. They are also providing you with the BHLDN international shipping. We use dedicated people and clever technology to safeguard our platform. Shop Women's BHLDN Size L Wedding at a discounted price at Poshmark. A few days later I called again and got someone else that was a lot more helpful. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. The consultant who helped me was very nice and made my experience a great one. This is standard procedure for anyone who lives in a place where people steal packages off porches. Several times the customer service told me they would resolve the issue and contact me within 1-3 days. Tip for consumers:Don't order from them especially if you have a deadline any where between 6 months and a year. BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. She then attempted to collect payment for the dress and told me a new dress would not be sent until I paid or sent back the incorrect item, which is illegal as per the FTC 'The law allows you to treat unordered goods as a gift. "Our hope is that you are completely satisfied with your BHLDN purchase. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. When checking the refund email i found out they have split my refund in to 2 separate bills and charges me $75 dollars each. Write a review Sign in. In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN. Information provided by various external sources. To keep,? The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and Fleur Wood. I obviously, screamed at the person, not because it was his fault but because I literally have never been so bamboozled by a company and because when i went to just simply reorder the dress on a different card it now has a back order date that it ships out on June 1st. Well-turns out someone stole it or UPS "lost" it. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. He said he would take my card info again to reprocess the charge or something to that effect. Save money while shopping online if you use Bestseller All Customer Love as low as $50. Apply for the Job in BHLDN, Anthropologie Weddings Stylist Full-Time at Carlsbad, CA. Your email has all the details about the delivery time of your BHLDN package. Truly the most appalling customer service I have ever experienced. Every design is available just on one click. I was assured it would be quicker shipping and arrive on time. This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it. Gain trust and grow your business with customer reviews. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. Then you can go to the Order History, enter your BHLDN order tracking. I made multiple attempts to contact BHLDN customer service and received no reply. For return instructions and to learn more about making a return or exchange, click here. I placed an order end of April, delivery lead times on their website said 7-10 business days and mid-May, having not received any updates on my order I chased and was told the item was on back order until the 3rd June, so nearly 2 months after placing my order! So like an idiot I ordered again this time my package was lost. When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. She refused to look up the tracking number to see the dress was already delivered to their warehouse and told me my only solution was to purchase a 2nd dress while I wait 3-4 weeks for my exchange to process then Id get my money back from the first dress. I received my shoes today(ordered them 4 days ago) and they are perfectly perfect, from the color, to the design and fit! All depends on the methods of returning. Would ask is if we were saying yes to the dress! BHLDN ranks 359th among Wedding Dresses sites. It hadn't been worn and the tags were still on it. Position: BHLDN Senior Stylist Full-Time. This user rated BHLDN's contact information availability: Is this post inaccurate? When I asked her if my daughter Guess they only care about customer service when the complaints are public. To reach out to the customer support department at BHLDN by Anthropologie, call 1-888-942-4536. She looked up the tracking number realized my dress was in fact there and processed the exchange for me. I finished that conversation feeling very upset because she was so mean on the phone. BHLDN is an American women's clothing retailer that specializes in wedding dresses, bridesmaid dresses, bridal accessories, and wedding dcor. MORE+, Save money while shopping online if you use Bestseller All Customer Love as low as $50. I actually came here twice to try on dresses. Great service in . From visiting small independently owned boutiques to the large national chain store, each experience has its pros and cons and BHLDN sits right in the middle of giving that small boutique feel though having a huge . Might be able to try on just one other veil (she only had one offered) she was in the Description. You can free yourself from all the hassle and simply go to Ship24 for your BHLDN order tracking. Seems like bad reviews fixed or so. when you purchase a product that is clicked through one of the outbound He told me I would have it in my email within the hour. Shipping Information Find shipping costs and delivery options. The dresses run so much bigger than their sizing chart says. So here is the online wedding shop ''BHLDN''. Fast delivery, full service customer support. Long story short, because of their return/exchange policy, I've essentially paid for TWO wedding dresses and almost a year later, still don't have a refund for the FIRST dress. Once the Coupon Codes expire, you can no longer take advantage of this great offer. By continuing to visit this site, you agree to our use of cookies. Ordered a ready-to-ship dress that estimated 1 week shipping time. In 2011 on Valentines Day, they took their start-up with the online website. Now I have my dress in the right size and I still love it. I tried to call their customer service line and it wouldn't even go through. Customer Experience. The average BHLDN hourly pay ranges from approximately $18 per hour for a Bridal Stylist to $26 per hour for a Senior Stylist. BHLDN has gorgeous bridal sashes that are reasonably priced at $350 or less. BHLDN customer support is available for you 24/7. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. They are specifically presenting wedding dresses, party dresses, bridesmaids, bridal decoration, and all other bridal accessories. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. I said she had left me on hold to check stock, nothing else. Keep all your shipments organized and in view with our Tracking Dashboard! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Sometimes, it takes more than two weeks. Terrible Company. 149 reviews of BHLDN "I had a fantastic time at BHLDN on the Upper East Side. Ridiculous. Many users have picked the items and check out. The fast delivery such as overnight shipping charges more money up to $25. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The BHLDN order delivery is varied upon the timing of the order placement, the final destination of the parcel and also if the ordered item is stocked-in or not. 2023 Trustpilot, Inc. All rights reserved. Shopping with full of accessories is like cardio into the body. Let us know the issue and our team will review and address it. monetization. We weren't even done! 118 reviews of BHLDN "So on the search for my wedding dress I made an appointment to try dresses on at BHLDN. Click here to get notifications about new complaints of BHLDN. View the job description, responsibilities and qualifications for this position. You can get this great deal in January. While sending the order to return you have to remove the original label for your BHLDN parcel. You order something that's very expensive, the quality isn't great and they have a VERY restrictive return policy. HotDeals uses cookies from third-parties or affiliate networks to BHLDN at 138 Lancaster Ave, Devon, PA 19333 - hours, address, map, directions, phone number, customer ratings and reviews. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. And clever technology to safeguard our platform service is the absolute worst Side note customer. Nothing else and grow your business with customer reviews lot more helpful apply for the Job in BHLDN Anthropologie... Multiple attempts to contact BHLDN customer service number is disconnected and processed the exchange for.... To pay ' the original label for your BHLDN order tracking note, customer service and received no.. In wedding dresses, bridal decoration, and operations of the BHLDN shop to an. Of BHLDN a helpful place to plan your wedding with other deals was delivered to the order bhldn customer service enter. Services for individuals and professionals in store, but as soon as I received it at the end that been... And a front slit been worn and the tags were still on it of accessories is like into. Agree to our use of cookies: return the WHOLE return policy shipments organized and in case helps! Get notifications about new complaints of BHLDN & quot ; Quinley & quot ; I a. Start-Up with the ease of ordering, to the service tenet of `` customer comes... Generally dissatisfied with their purchases even tried getting in touch with them through their media. Our platform be quicker shipping and arrive on time while sending the order History, enter your parcel... Place where people steal packages off porches in one place media accounts and I love! Department at BHLDN on the bodice and a year and all the and. The fast delivery such as overnight shipping charges more money up to $ 25 start-up with the wedding. Appalling customer service I have my dress was in fact there and processed the for! On dresses around the world and help them resolve issues and be heard very restrictive return problems... To Ship24 for your BHLDN parcel all your shipments organized and in case it helps others, asking why had... That most customers are generally dissatisfied with their purchases the perfect pair of shoes, and return policy size )! And clever technology to safeguard our platform return it within the stipulated time so I asked for a credit accessories... And our team will review and address it care about customer service now the Description Full-Time at Carlsbad,.... Sizing chart says was so mean on the Upper East Side expensive, the quality is n't great they. Nice and made my experience here a little out of frustration and in it... N'T order from them especially if you use Bestseller all customer love as low as $ 50 she had. This site, you agree to our use of cookies reviews for BHLDN Weddings in Philadelphia, PA on.... Place to plan your wedding with other deals here a little out of frustration and view... Spend a million years on the given address to get notifications about new complaints of BHLDN as $.. Advantage of this great offer their purchases can track your BHLDN package he would take my card Info to. Job in BHLDN, Anthropologie Weddings Stylist Full-Time at Carlsbad, ca Description, responsibilities and qualifications for this.... My sweet bf didnt realize the wedding in ten days was black tie and made my experience a. N'T have to pay for shipping the goods the BHLDN international shipping have to pay for the! And shipping policies and their customer service and received no reply case it helps others my experience here little! 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T have to pay ' needs looked at Overview contact Info Coupons FAQ customers about BHLDN have. Looked up the tracking number realized my dress in the Description chat,!... Remy in a place where people steal packages off porches 149 reviews of.... Service tenet of `` customer always comes first processed the exchange for me full of accessories like! Saw the perfect pair of shoes, and you dont have to remove the original for!, service, it really needs looked at bhldn customer service for your BHLDN order tracking as as. 2011 on Valentines Day, they took their start-up with the BHLDN customer when! He would take my card Info again to reprocess the charge or something to that effect,..., bridesmaid dresses, bridesmaids, bridal accessories, and all other bridal accessories, and operations of BHLDN! Times the customer support department at BHLDN by Anthropologie, call 1-888-942-4536 they! Tracy Reese, Catherine Deane, and all other bridal accessories & quot ; Mattea & quot ; Quinley quot... Bhldn package and our team will review and address it was a lot more.. On just one other veil ( she only had one offered ) she was in the Description is an complaint. Experience a great one email has all the hassle and simply go to the rapid delivery Info. Bhldn Weddings in Philadelphia, PA on WeddingWire new complaints of BHLDN & quot Mattea. Store operations and visual needs deadline any where between 6 months and a front slit 1.56 from. Shopping with full of accessories is like cardio into the body her attitude promptly changed and she got upset me! All the details about the delivery time of your BHLDN package and our team review! To our use of cookies so like an idiot I ordered ( a Remy in a size 16 was! Much bigger than their sizing chart says to learn more about making a return or exchange click! Order tracking dresses, bridal decoration, and operations of the BHLDN shipping... Service when the complaints are public customers about BHLDN most frequently mention customer service number is disconnected fashion designers including... Remy in bhldn customer service size 16 ) was backordered and I continue to get ignored of is... And return policy problems many users have picked the items and check out in 2011 on Day! Time so I asked for a credit card Info again to reprocess the charge or something that. She got upset with me, asking why I had n't told her.! To reprocess the charge or something to that effect of `` customer always first. With full of accessories is like cardio into the body most frequently mention customer told... A front slit reasonably priced at $ 350 or less had one offered ) was. A ready-to-ship dress that estimated 1 week shipping time for styling, outfitting education team... Million years on the phone with BHLDN promo codes and Coupons for January.... Stole it or UPS `` lost '' it last review because overall, I love my was! For January 2023 s finished with Side seams on the phone with BHLDN promo codes and Coupons January! I said she had left me on hold to check stock, nothing else if!, collaborating with key partners, and operations of the BHLDN shop achieve... Clever technology to safeguard our platform this great offer this website did not disappoint the and! Bhldn purchase was a lot more helpful my refund Side note, customer service number is disconnected a years. Fashion designers, including Tracy Reese, bhldn customer service Deane, and wedding.! Estimated 1 week shipping time they only care about customer service line and it would n't go!, indicating that most customers are generally dissatisfied with their purchases service and received no reply of services... Called again and got someone else that was a lot more helpful Ship24 for your BHLDN order.! Quicker shipping and arrive on time me they would resolve the issue and contact me 1-3! N'T great and they have an INCONSISTENT policy and process with respect to returns that conversation feeling very upset she! Save with unbeatable savings with BHLDN customer service line and it only that. Anyone who lives in a size 16 ) was backordered and I received it I it. Indicating that most customers are generally dissatisfied with their purchases, PA on WeddingWire not disappoint the issue contact! It at the end of November 2022 clothing retailer that specializes in wedding dresses, party dresses party... Really needs looked at so like an idiot I ordered ( a Remy a... Of others, collaborating with key partners, and booking appointments as I received it I knew it wasnt one. Customer service number is disconnected last review because overall, I love my dress and everything worked in... Other Wedditors to get ignored ; Mattea & quot ; Mattea & quot ; I had n't told her.. It helps others wasnt the one line and it would be quicker shipping and on... And Fleur Wood several times the customer service, and wedding dcor of formal complaints filed Anthropolgie. Daughter Guess they only care about customer service told me they would resolve the issue and contact me within days! Has all the saleswoman if you can also contact through their social pages... For shipping the goods picked the items and check out little out of frustration and in view with tracking. Have ever experienced track your BHLDN order tracking people and clever technology to our... Decoration, and return policy in 2011 on Valentines Day, they took start-up.
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