The state is dedicating up to 150 workers to staff a call center focused solely on helping people re-register for an online unemployment account. Document what happened as best you can in writing Whats to blame is the inability to properly mandate instructions to properly teach your employees soft skills empathy, and the biggest thing is whatever problems were engaged in right now were already there before all of this started. You can also make use of the following services using the online portal: File unemployment claim Request bi-weekly continued unemployment claim (benefit payment) They say not to visit the offices without an appointment and there is no way to actually make an appointment. Not much better, but its out of Kentucky. Notice. I called and emailed the same places you have since March 2021. I agree they are impossible to get a hold of to fix a claim that I have never filed, considering I do not live in the state of Kentucky! After almost a year of not being able to even get someone on the phone or an appointment I finally managed to do so a few months ago. Seems funny the UI office is overwhelmed with calls and emails due to filings, but lets offer NO real solution to it at all, when many probably have the knowledge to do the intake or take over the back log calls from March 2020, and start getting them taken care of so we can get payment. The workers and processors, and everyone else has a job still so why do they honestly care. My I have been filing bi weekly as it has told me to do, but is still under fact finding, no one has gotten ahold of me, I have sent emails. Good luck the one in Boyle co says they do not make appointments for any ui claims, Ive even emailed the district branch in Georgia and still no help. Its more of the same.hurry up and wait nothing to actually be resolved. Are we in a 3rd world nation of the USA? The local career center operates the Rapid Response Team. They can call 502-564-2900 beginning at 7 am on Tuesday . When is it enough!? Ruth Bourne I havent got a check since 12-7-2020 and I have been trying to reach someone since. Or,you work for unemployment and they are assisting in getting unemployment issues resolved? Notice: Users under the age of 18 must register through the Interactive Voice Response system, please call 502-875-0442 to register and file a claim. Do better!!!! I have called the number ending in 2900 for the last week and a half. You cant set up an appointment, by the way. Still hangs up on you gives the everybody busy BS. I dont know anyones else situation but mine is definitely in a bad way. Adair Unemployment Office: 969 Campbellsville Rd, Columbia, KY 42728 (270) 384-6335 (270) 384-0415: Allen Unemployment Office: 803 Chestnut St, Bowling Green, KY 42102 Worked consistently for the last 12-24 months. This includes: You will also need to provide your reason for losing your job. I need help.. im gonne b homeles in 9 days with 4 kids..havent got paid since December it keeps saying my id Failed to upload and now it isnt letting me claim. So if you wouldnt mind stop mis leading these people thats really asking for help. I cannot even log into my ui account and have emailed several people and even called 20 different numbers and still no call back or any help with emails. Heading to a lawyer this week since no one will help and seeing about getting national attention for other states to see what Ky is doing to the actual taxpayers. No check since December no one answers the phone. And whats even worse is the cowardly lawyers that we have in the state of Kentucky who dont have the balls to stand up and fight against these people for us I cant find one attorney who is man enough to say these people are wrong and were going to make this right if that were the case I would have done filed a class action lawsuit against these people. Im in been trying since June to talk to a person all I get is letters saying I qualify or I won my appeal but no money. The fact this is so hard to become in contact with frustrating and upsetting. Contact a labor attorney. 35 YEARS WORKING AND PAYING TAXES ??? Ive called every day several times a day and it says all operators are busy amd hangs up. Its letting me request payment but cant get paid. If I was this bad at my job, I would be fired. While we do not foresee interruption to the use of your Reliacard, please note the following system maintenance scheduled for January 2023:, Due to the upcoming state holidays in 2023, the KentuckyOffice of Unemployment Insurance will be closed on the following days. Pray for all us suffering for no reason while the state government takes there time figuring out their errors .. this is unecessary and I will never recover now its been too long my creditors wont wait and 35 years of hard work as A TAX PAYER, paying into the system for ???? Listen to the same spill each time calling just to hear all agents busy. If possible, consider visiting an office if safe and feasible. Reemployment Assistance Customer Service Centers are available Monday - Friday from 7:30 a.m. - 6:30 p.m. for all account inquiries and questions. unemployment is crazy they will not answer your call I been calling since april 19 2021 no answer where is beshere I thought he was suppose to fixed he not working for us sick of this unemployment shit I need my dam money that is what they telling me that my claim are difficulities with my claim what does it mean get it right beshire you having people stress out losing everything I need a office here in bardstown ky Ive tried 3 yo 4 times a day with know success. I go to kcc.ky.gov , click unemployment services, click file or access claim, the next page it takes me to has all the resources i need but nothing is linked, i cant click on it. . You can review an electronic copy of your 2021 Contribution Rate Notice by logging into the, Kentucky employers are eligible to claim the full. They specialize in digital identity protection and help us make sure you're youand not someone pretending to be youbefore we give you access to your information. Yes I tried online and I can not get anything to work, you can get thru to anyone ! I filed a claim and was to get back on the 28th April to file for my first check. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. I do not work for govt (just a volunteer here). ET until 5 P.M. Im trying to report EED fraud. ET until 12 A.M. Across nine statesSouth Carolina, Rhode Island, Pennsylvania, North Dakota, Nevada, Kentucky, Illinois, Idaho and Floridaindividuals have to pass identity verification checks before they can apply for unemployment benefits, according to recent research by Georgetown University's Beeck Center for Social Impact and . My deadline is May 13th to get this submitted and I cannot get through to a person for assistance on any phone numbers provided. I have logged on at all hours to schedule an in person visit and ALWAYS received the appointment unavailable message. "The unemployment [money] helps, and . Believing in Him has been my only thing I can actually depend on is that I have faith that this life cant be all there is to look forward to.. I understand that there are fraudulent claims going around but I am not one and I cant help provide for my family like this. I need help and have been attempting to call 4 phone numbers I have found online and one here and I get the same message.All CSR are busy serving others. Ive been laid off due to Covid and depend on Filing for unemployment benefits. Commonwealth of Kentucky sent me a monetary determination letter for unemployment. Governor is withholding money to residents and no one is helping. So this looks like I will get lost in a file. There are difficulties with your claim, please contact UI Assistance at (502) 564-2900 or [emailprotected] for assistance.. Please make sure to grant all the required permissions. On a side note, been waiting since January 2021 for my unemployment. My fiance has been trying to get unemployment since November of 2020 after being released from a Workmans comp injury. Home | Office Locations; Unemployment Services. This is not a toll-free number, To request your bi-weekly benefit check by telephone, call, or (877) 369-5984 (toll free). Its disabled. its ridiculous. The Servers Have Been Down Past Month or i Get Kicked off online access or simply DENIED ACCESS to Claim MY BENEFITS.. I keep waiting thinking it will work each time, and the result is Im about to get evicted and Im out of savings. Watch on. Banks may also be closed which could delay UI benefit deposits., Learn about changes to Kentuckys unemployment insurance program that took effect Jan. 1. . How do I get help to fix this? First of all as difficult as it all has been I have finally been able to get an appointment after also waiting over a year. If they are overwhelmed, maybe try hiring people to help process the claims? Any help would be so useful. Ive borrowed from everyone I know. File a claim online https://kcc.ky.gov - make sure to read all instructions thoroughly before starting. Hi Jeff These appointments are for individuals who need unemployment insurance or job seeker assistance. Whoever is in control of this KY unemployment needed to get fired last year. I need to speak with a person asap regarding paperwork I received. & if Im not mistaking your 8 digit code should be your social??? It only works for UI of KY state department to not respond or pay me I AM ASKED TO BE PATIENT AND MY WHOLE LIFE IS GOING DOWN THE TUBES!!!!!!!! You will need to keep trying to reach the KY office (which is known to be non-responsive). The state has not given any explanation as to why claims are being put under "fact-finding," and according to Duenas . This will get you into the system to receive unemployment benefits. I have been able to receive for a year now and have not seen a dime wait they sent 55cents couple weeks ago not sure why Andy Beshear gave the latest update on the process . The first couple times, it said my application was unprocessed and then just timed out at 20 days. Division of Wages and Hours. Ive lost my house, its in foreclosure as of Jan 10. Im sorry but if you filed on 4/4 and then commented on a problem less than 4 weeks later, and making calls trying to get through, then your just jamming the phones up for people like myself thats been 8 MONTHS trying to get claim fixed. Does anyone actually answer the phone??? What Next? Do you know that everyone on here can get together and file a lawsuit against KY, for non payment of the funds this State owes all of us. Please help! We offer a long list of services aimed at moving your career to the next level. I have reference numbers for all interactions. Then if you are still trespassing Metro cops will come and take care of the problem. Looks like theres a dispute with your claim file. I have been under fact finding for over 10 weeks with no where to turn for help. Is KY a real state or what??? Please watch this short video to learn more about your 1099-G form and how to access., Attention claimants,US Bank will conduct routine system maintenance that might affect batch processing. ET until 5:15 A.M. Had a appt a monrh ago the lady aent me back pay forms and said ahe had it fixed filled them out the same day sent back and still nothing.. dont no wat else to do.. landlord wants money or im out. Hours for speaking with someone on the phone are Monday through Friday from 8am-4:30pm EST. Cant call. Im sure sheriffs will be setting me out any day now. Its frustrating. What now? Hi. They told me everything was going to be fine after the app. I mean if u just got laid off and filed since, then one would think you have a little money to get you through a couple months. I was on hold for 4 hours yesterday just to be hung up on. Interstate Claims Section. My account was suddenly put under investigation on 8/29/21 when I investigated, it said my account was zero and a check for zero was mailed to my house 8/29/21 it is 9/15 and I have never received anything. Schedule job alerts daily or weekly to your inbox. These issues have been going on for months with no action on the part of the agency or the state to remedy it. This is an absolutely nightmare! ive been out the military for a year and have only gotten one month of beneifts. Please let us know how we can help you. Over it. I am just so frustrated and I just really dont understand why you cant reach anyone.hire me to answer calls! And no one at the capitol is even vaguely acknowledging this issue, or losing their job non the less, but those who have unfortunately suffered tragedy from covid -myself included- now have to suffer more heartache and travesty because NO ONE CAN DO THEIR DAMN JOB. Per KRS 341.243, all contribution rates beginning with the 3rd quarter of 2018 shall be reduced by 0.075%, in order to implement SCUF. Help me please. I mean this is ridiculous I was receiving pandemic then was told to apply for regular 3 months later still no word still no call back but recordings and can never ever directly be transferred to a local office we are sick of this yall need to do something its pathetic yall are lazy and need to be fired, I also had to file a new claim and it keeps making me do the same weeks. You cant just visit an office you have to schedule an appointment online but all appointments are unavailable.You cant call cant email cant schedule an appointment. If you worked in another state, worked for the federal government, worked for a temporary agency, served in the U.S. military, or worked through a skilled trade union, youll need to provide all applicable information about this work as well. This team is trained to react quickly to announcements concerning permanent facility closures or substantial layoff situations throughout the state. I have literally woke up at 6am to call the office at 8am and same results. what they next step please contact me. Whoever voted for or votes to continue with current State House and Senate members are to blame for this. If you can find out more about it, it will help you close faster. Only problem is, I havent recieved not 1 payment . You can apply by calling (502) 875-0442 Monday - Friday 7:30 am - 5:30 pm, EST Website: Monday - Friday from 7:00 am - 7:00 pm, EST Sunday from 10:00 am - 9:00 pm EST I filed for unemployment January 7th, I received a letter that told me what I would be collecting, and it is now August, and I still havent been able to find out why I havent had one payment made to me! Workforce officials said roughly 500,000 Kentuckians filed for unemployment since March 15, including more than 103,000 new filers just this week. I just tried on Monday, I started clicking the make an appointment button at 8:59 and kept refreshing until 9 am thats when it showed all of the available appointments in different areas. Oh but your call is important to us. Writing about your situation may help others. Been waiting for a red stop x on my claim to be lifted but nobody feels inclined to say or do anything! I am literally at the end of my rope here!! from 7 p.m. EDT on Thursday, April 20 through 10 a.m. EDT on Sunday, April 23 Watch our video on how to file an appeal. Hope you were able to get to the bottom of it. WHY ARE THEY NOT HAVING A HUGE CALL CENTER OPEN 24/7 EVERYWHERE AND HAVE OUR LOCAL OFFICES OPEN TO THE PEOPLE? Do Not Sell My Information | Unsubscribe, Unemployment Insurance claimants who do not have access to the Internet or who speak Spanish can call 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time, to file their initial claim or reopen claims by telephone. What do I need to do? This is bs!!! No one answers and you are not put into a call-back queue. I have called every number, I have emailed and NOTHING. I have lived in Washington and California and they are by far more professional in the unemployment department. This whole unemployment system is ridiculous. 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