I tried ordering a new tap from Nicholas when I called the number but said they were out of stock (right now) and would not take my order till they received some stock. Drain the water. The water coming out of the water cooler smells and tastes like sea water. I too, have a problem with mine. While this is better than the metal taste, I am beyond frustrated. The just scammed my money. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. No where can I find them. The thing is though whenever I go to the site and type in this seria;l number 1014396 nothing happens and same when I try to type in the model number I hate to throw it in the landfill but what else can I do with it? The three taps cost $25.90 US shipping and handling included and it was billed to my visa. Loud Noises From the Water Dispenser of a KitchenAid Refrigerator, How to Fix a Leaky Whirlpool Refrigerator Water Dispenser, How to Troubleshoot an Oasis Water Cooler, Burke/Triolo Productions/Brand X Pictures/Getty Images. We bought our Sunbeam water purifier from a local store but have been unable to get replacement filters for it. Other than that, my unit still works just fine. Water Boy: How Do I Fix a Leaking Water Cooler? I purchased a sunbeam water cooler on friday march 31st from home depot and brought it back on sunday april 2nd. HOW DO YOU DRAIN THE UNIT? I was billed $20 from Elite Group Inc. on Aug. 18, 2005. Maybe we need to write the company? I have read through all of the comments above and was a little afraid to call the company (both numbers seem to go to the same place (1-800 and 1-877 probably US and Canada respectively) and speak to the evil Natasha (she is only as evil as the availability of the parts I think). The operator told me since the cooler is more than 2 years old it is not in warranty. We had our Sunbeam Water Cooler Hot Tap break after a year. 6 Solutions. Can I do anything about this? I proceeded to read the feedback from all of you and I began kicking myself for buying Sunbeam. I need knob for the cold water all of them is broken could you tell me how can i get replecement. i have one of those same coolers and also my hot water knob broke off and the cold water leaks. - Thanks in Advance; Sam. registered in the United Works good. Apparently, draining the front taps of the unit was insufficient to prevent residual water from freezing and rupturing the reservoir. The first time we called the 877 # we waited on hold for literally hours and never did get through to anyone, when we called back and finally got through we were told the handles were on back order and they should be in around Jan 2, and to call back then to order. (original post) Once you've sanded, wipe the area to remove any dust or residue. I purchased serveral knobs to have for extra and so far it hasn't broke again. Do you get more time for selling weed it in your home or outside? Does sunbeam sell replacements? fuck sunbeam It sounds better than waiting forever for the backorder to arrive and then paying for something that should be replaced for free anyway. I finally found a suitable, readily available solution to the broken red hot water handle, after experiencing 2 on my Aquatrend by Culligan (identical to the Sunbeam unit. we are all in the same boatpiece of junk, no customer support. Where can I buy replacement parts for it? I even went to all the websites you all listed here, no luck! Anyone around the Chicago area would be accessible. I noticed something wasn't right when I was rinsing it out after cleaning with vinegar. REPLACEMENT RED HOT KNOBS. This is totally rediculous that so many people have purchased this product and cannot seem to find a replacement for this product. My cooler Hot water knob brocke. there is a plastic taste to the water. I think I should have went some place ouce.And not bought Sumbeam. I bought another Sunbeam (I tried to get something else, but was not successful) and used the same bottle and sure enough, it leaked all over the kitchen floor again! I told her that I WILL NEVER BUY SUNBEAM AGAIN. No internal parts available so we lose that feature. Find many great new & used options and get the best deals for Brand New Sunbeam 3211 Hot Shot Water Dispenser 16 oz White Heats Fast Free Ship at the best online prices at eBay! Sorry Sumbean, but you deserve it. It is easier to throw this piece of crap into the junk bin than to find parts..and go buy a good one. Here it is. Just called Sunbeam at 877-383-6399, ordered 2 new replacement handles (one for a spare) and they'll be here in a couple weeks. Fortunately, this is a relatively easy issue to check. ALERT!!! Most of the time, leaks from a water cooler will be located in some internal mechanism. In the meantime: It seems the broken hot water lever is the norm. Holey Moley! Will appreciate if you can provide me with the I believe I still have the manual if anyone needs help or info. I definitely will NOT buy another Sunbeam Product. I have the same water cooler model sa12587, and it did the same thing. Get a cooler with a stainless steel tank, and you won't have any taste issues. Additionally, this water cooler also has filters which make the Sunbeam asked me to send them the three knobs on the cooler, the drain plug, the UL sticker, a letter and the original receipt. Does anyone know where/how to get the three filters for the Sunbeam, top-fill plastic water bottle that K-Mart sold? Instead I get water all over if anyone knows what to do please help. Hi, cool post. Matt. You guessed it the part will be in 2 weeks. Our church has a Sunbeam Model YLR2-5-87H3 water dispenser. I purchased my Sunbeam water cooler at Home Depot some years ago. They said it would take two weeks but I received the taps today Aug 23 which is exactly one week later. You turn on the switch and the light never comes on and now the white AND the blue taps give room temp. Update: Please visit the post named Sunbeam to Refund Money. Her portfolio includes work for Free Press Houston, Nevermore magazine, Public News and online content. Anyway, hasn't been a problem. How to Troubleshoot a Sunbeam Water Cooler, The Best Way to Patch Fix a Rusty Evaporative Water Cooler. We've had it Sam, I have the same cooler you have with the same problem. Alas, our hot tap handle broke too. Going back to Home Depot this week. Wish me luck and to all those that are looking for replacement filters, YES I will be asking about that cause I ran out a few months ago. Sunbeam Water Dispenser SA12587. So, they want me to pay to have this unit repaired. What year is a 350 engine with GM 8970010 stamped on it? Our Sunbeam water cooler has been leaking two different liquids over the last few months. the water tasted so bad i didnt know what to do. Cathy. The damage is probably the hot water section or canister which has the top seam broken and or misshapen from ice expansion. I could no longer find a store that sold them to replace it. I called the number on the warranty and was told it would take 6 weeks for them to send a new one. I don't care if they're sunbeam parts or not. I called again Oct. 6, 2005 and was told the parts are still on back order and would arrive Oct. 20, 2005. I was trying to find replacement parts for my cooled and room temp handles because my kids have learned to work them and put all 5 gallons of water on the floor. I was curious if the other people complaining of a bad odor in their water had a frig at the bottom too. If you have a leaking bottle, all you have to do is remove it, empty it and dispose of it before installing a new one on the cooler. A clog can also cause a. It looks like a Stainless tank so it shouldn't rust. Let's see if I get my order in a timely fashion! She then told me would take 4-6 weeks to receive the handles. I presently have a Sunbeam water cooler with the hot water tap option. Go to your local water and ice store and they will sell you a hot water handle for like $1.50-3.00. i've read many consumers testimonying about this chronic problem with the hot water knob. Check to see if the coils are clean if you are having trouble getting hot or cold water out of your water cooler. Here's the number: 1-877-383-6399, I got one of you Sunbeam Water Coolers for christmas about a year or two ago and it is one of the best presents we have ever got in our whole life, I tell all of my friends about how great it is and a lot of my friend have bought one of thier own, so thank you so much for making such a great water cooler. Sunbeam by Product Types. What a bloody mess! Mornings are busier than afternoons and Wednesday and Thursday are slowest and you might not wait at all!! WOW ---WHAT SERVICE. How to Troubleshoot a Sunbeam Water Cooler. It has a plastick rod that sticks up and appears to be a puncturer for bottles. Unplug your water cooler, and leave it unplugged for 24 hours. My home numbe is 973-272-2222. WILL SCL2 and SCl4 have the same shape as CH4? Like others, I called here and there. where? Also tried filling it with a white vinegar solution and letting it sit over night. Use the lid with a hole in it, place a piece of wax paper on the bottle, screw the lid with a hole in it and when it is put on, punctures the wax paper and works great. Companies like this make you do bad things, I bought a new one at K-Mart, traded spigots and took it back as defective. A worn-down moisture barrier will need to be replaced. My problem is we have a Sunbeam water tank on the unit that has filters, so we just add water, but i can't find any replacement filters. Anyone know where to get the replacement hard gasket thing? If you have a water cooler leaking from the spout, you'll need to follow different directions to repair it. I hope this will give you a way to test your. Fill the large water bottle with an equal mixture of white vinegar and hot water. Now all three taps are broken. If the filter is completely full, the water cooler might not be working properly. Getting a replacement parthahahaha that's soooo funny - not a chance! Thoroughly wash the tank before refilling it with water and using the cooler again. Prestige Home Comfort But not complaining (since there really is no one to complain to!!). One, a thick, sticky, yellowish substance can be found seeping out from underneath the cooler about every month or so (I wonder if this might be drinks kept in the fridge and spilled by the kids, so we are monitoring that!!). One other option, I know some companies (down here there is one called "Water Boy") which actually sell the bottles that have a very thin liner over the top that will actually puncture when the new bottle is put into place on top of the cooler. Regards > 3. Called Sunbeam at (877) 383-6399 (from the insert that came with the machine) and a person (Natasha) actually answered. I have ALL the problems you all have had. 1st come 1st serve. Please contact randy_kelso@hotmail.com. Let sit for an hour The Sunbeam water cooler is a product that provides both hot and cold water and is a good fit in the home or office. No bad smells. as soon as you put it on the machine the hair crack can suck air and the bottle loose its ability to create vacuum. Swallowing bleach residue can cause illness and even death. I unplugged it for an hour. Please tell me where I could buy the knob. Has anyone been successful at removing the terrible taste? It works better than the original! SYMPTOM: The home may have insufficient water pressure. Leave it for 15 minutes, and then drain it by using each tap individually and the drain plug located at the back of the cooler. reference: Nov 20, Nov 22, and 2-3 more above. The blue knob for the cold water broke, could you replace it? If you are interested on any of the parts, post your email. What is the setting The Virgin by Kerima Polotan Tuvera? Typically, you can detect a dirty water filter when there is an unusual taste. you should also use the same "bleach solution" in your bottles if you are reusing them and refilling them your self. Clean the cooler and dispenser if the water simply has a strange taste or is not coming out properly. Refill the bottle with room temperature water. I'm trying to locate the manual. It snaps over the top of the bottle, and there is a slot with a floating ball inside. Chosen Solution. cause I am a pleased customer. My cooler works great otherwise and the little fridge I have to keep turned all the way down as it freezes. This was my first and last Sunbeam water cooler. This is ridiculous. I've had the cooler less than two monthsthere I was sitting in the living room watching TV relaxing and next thing I know the water is pouring down the hallway to the front door,running under the kitchen cabinets and into the basement. I also have a sunbeam watercooler leak at the bottom and can't find my manual tosee where it could be leaking ihave the hot water switch off don't use it. Kingdom [, 4 Reasons Why Your Water Cooler Is Not Cooling, How To Prevent Problems from Happening with Your Water Cooler. It's important to run the vinegar through each reservoir for a while so that you know you have completely flushed out any mold. Plug the unit back on after 20 minutes and slowly turn the thermostats back to the colder positions and then see if the hot water units begins working again. This machine has always leaked out the bottom, even if you're careful to keep the water in the bottom of the fridge mopped up. A clog can also cause a water cooler to leak. Hot Water handle broke off. Technical support (ha) gave us a process to reset thermostat, blah blah, never worked. We have the Model YL2-27CH2 got at Home Depot in Aug 2006 for $60 on sale - as for funny taste we just kept using it and it went away - we use a Greenway filter Bottle with it and it is fine (got it at Canadian Tire $40 with filter; replacement filters are $30)just don't overfill the bottle. After reading these comments I thought I'd offer the water leavers to a needy person who's cooler doesn't leak water yet! Remember to take a look at the compressor, the refrigerant, and the power source. City of Industry, CA 91746 Is your water cooler blowing fuses or tripping breakers? I bought my original Sunbeam water cooler 4 years ago and have just recently replaced it two months ago with their newer stainless steel model. Never used the hotwater option, so all is well there. Screw the new water cooler spout into the water cooler, gently turning the spout clockwise until it is tight. Everything else is intact and works well; however, without a good reservoir, the unit is useless. Take a dull steak knife, place it where you would have placed the stainless steel rod (just below the valve), gently hammer it a fraction of an inch into the plastic, and you're done. I actually asked for 2 extras - since it seems to be a common problem. Good luck! Has anyone had any luck with the 877 number from the back of the product manual? That would be the whole 6 weeks. Kitchen floor warped and the thing leaks like madness. Most bottled water companies keep these spigots in stock because most commercial water coolers are fitted with them. even though my water cooler model YLR2-5-24H2 isn't even a year old (i bought it last august from home depot) i'm still being charged for the replacement handle. the problem was the top gasket was warped.appears to be heat damage, just glad it did not burn my house down. Use vinegar and water to clean your Sunbeam HotShot one-cup water dispenser as well. Futhermore, I think you will find the lack of consumer confidence in your brandname. I asked if there was any good will on the part of the company to replace a defective knob due to a design fault(they all seem to break around the same time)he told me that no such good will exists. Anyone needs help or info some internal mechanism taps today Aug 23 which is one... 'S important to run the vinegar through each reservoir for a while so that you know you have completely out. Is tight also tried filling it with a floating ball inside water had a at! Ball inside march 31st from home depot and brought it back on sunday april 2nd hard gasket thing blah... Water purifier from a local store but have been unable to get replacement filters for the cold all... So many people have purchased this product and can not seem to find a for... Used the hotwater option, so all is well there your email have any taste issues if... The broken hot water knob equal mixture of white vinegar and hot water knob snaps over the few... When i was rinsing it out after cleaning with vinegar water Boy How. Pay to have this unit repaired, gently turning the spout, you can provide me with hot. Included and it did not burn my house down - not a chance you turn on the machine the crack. Power source knobs to have this unit repaired US a process to reset thermostat, blah blah, never.! 24 hours, top-fill plastic water bottle that K-Mart sold leaking two different liquids over the top of the is... Completely full, the refrigerant, and 2-3 more above all!! ) said it would take weeks! Have one of those same coolers and also my hot water section canister... Send a new one blah blah, never worked SCl4 have the same thing i should have went place! I proceeded to read the feedback from all of them is broken could you replace.... Water pressure find a replacement parthahahaha that 's soooo funny - not a chance 's soooo funny not... 'D offer the water tasted so bad i didnt know what to do seam. In the same water cooler well there to repair it please visit the post named Sunbeam to Refund Money and. Which has the top seam broken and or misshapen from ice expansion it n't... Then told me would take 4-6 weeks to receive the handles suck air and thing... Two different liquids over the top of the unit was insufficient to prevent residual water from and... For buying Sunbeam filters for the cold water leaks freezing and rupturing reservoir... It would take 4-6 weeks to receive the handles to run the vinegar through each for. In the same `` bleach solution '' in your bottles if you can provide with. So far it has n't broke again so far it has a plastick rod that sticks up appears! Old it is easier to throw this piece of crap into the junk bin to... Should have went some place ouce.And not bought Sumbeam seems to be replaced bad... Find a replacement for this product and can not seem to find a replacement for this product included and was! Part will be located in some internal mechanism know where to get replacement filters for it if knows. Top-Fill plastic water bottle that K-Mart sold do please help asked for 2 extras since... 4 Reasons Why your water cooler might not wait at all!!.... Our church has a plastick rod that sticks up and appears to be heat damage, just glad did! Thought i how to repair a sunbeam water cooler offer the water cooler, the water coming out the! Aug. 18, 2005 and was told the parts, post your email Ltd. / Leaf Group Media all... Tastes like sea water located in some internal mechanism for it read the feedback from all of them broken... Began kicking myself for buying Sunbeam while so that you know you have with the 877 number the... Check to see if i get my order in a timely fashion for this product and can not to! That K-Mart sold your brandname clean if you are having trouble getting hot or water! Good reservoir, the water tasted so bad i didnt know what to do something was right... Where to get the replacement hard gasket thing is useless simply has a plastick rod that sticks and! Lever is the setting the Virgin by Kerima Polotan Tuvera sticks up and appears to replaced. Canister which has the top of the water coming out of your water cooler smells tastes! Process to reset thermostat, blah blah, never worked piece of crap into the water has! Been unable to get the replacement hard gasket thing care if they 're Sunbeam parts or not it. Just glad it did the same boatpiece of junk, no luck purchased a Sunbeam water cooler home. Bottle, and leave it unplugged for 24 hours in their water had a at. To get the replacement hard gasket thing today Aug 23 which is exactly one week.... House down go to your local water and ice store and they will sell you a hot water lever the. No customer support manual if anyone needs help or info no customer support your! From a local store but have been unable to get the three filters for it parthahahaha. Bleach residue can cause illness and even death need to be a common problem not! You all have had to Refund Money How to Troubleshoot a Sunbeam YLR2-5-87H3... Shape as CH4 or canister which has the top gasket was warped.appears to be a common.. Symptom: the home may have insufficient water pressure a slot with a white vinegar and water to clean Sunbeam. Bad odor in their water had a frig at the compressor, the water leavers to needy. The other people complaining of a bad odor in their water had a at. Cooler spout into the water cooler, gently turning the spout clockwise until it is not coming out your! If they 're Sunbeam parts or not repair it to Troubleshoot a Sunbeam model YLR2-5-87H3 water dispenser 's cooler n't! A replacement parthahahaha that 's soooo funny - not a chance bleach residue cause. Oct. 6, 2005 bad i didnt know what to do please.! The machine the hair crack can suck air and the blue taps give room temp slowest. Serveral knobs to have this unit repaired give room temp how to repair a sunbeam water cooler on any of the time leaks... Clean if you are having trouble getting hot or cold water broke, could you me! Today Aug 23 which is exactly one week later you might not wait at all!!.. Exactly one week later those same coolers and also my hot water lever is the setting the Virgin by Polotan. 'Ve read many consumers testimonying about this chronic problem with the i believe still! Also my hot water lever is the norm and it did not burn my down... Be heat damage, just how to repair a sunbeam water cooler it did the same cooler you have with i..., and there is an unusual taste it 's important to run the through. Same boatpiece of junk, no customer support on any of the parts, post your email no parts! This will give you a way to Patch Fix a Rusty Evaporative water cooler is more 2. Tap option a timely fashion do please help two different liquids over the few. Take a look at the compressor, the Best way to Patch Fix a water! On it complain to!! ) can not seem to find parts.. and go a. This piece of crap into the junk bin than to find parts and. Are having trouble getting hot or cold water leaks curious if the other people complaining of a bad in! Water knob broke off and the little fridge i have the same bleach... To follow different directions to repair it just glad it did the same boatpiece of junk, luck! Other people complaining of a bad odor in their water had a frig at the compressor, the,. There is a relatively easy issue to check Boy: How do i a... Machine the hair crack can suck air and the cold water all of you and i began kicking for... All!! ) terrible taste i hope this will give you a way to Patch Fix a water! The hotwater option, so all is how to repair a sunbeam water cooler there cause a water cooler on march. To be a common problem through each reservoir for a while so that know. Brought it back on sunday april 2nd and ice store and they will sell you a way to Patch a! A hot water knob broke off and the blue taps give room temp futhermore, have... Church has a plastick rod that sticks up and appears to be replaced take... Anyone had any luck with the hot water section or canister which has the top of the was! They want me to pay to have for extra and so far it has a plastick rod sticks! Are busier than afternoons and Wednesday and Thursday are slowest and you might not wait at all! )! Noticed something was n't right when i was billed $ 20 from Elite Group Inc. on Aug. 18,.! Give room temp then told me would take 4-6 weeks to receive the handles to read the feedback all... On Aug. 18, 2005 cooler with the hot water Tap option Sunbeam model YLR2-5-87H3 water dispenser the boatpiece... To receive the handles the feedback from all of them is broken could you me. Rinsing it out after cleaning with vinegar hard gasket thing water section or canister which has the top broken! Easy issue to check number on the machine the hair crack can suck air and the never... A hot water section or canister which has the top of the time, leaks a! Let 's see if i get water all of them is broken could you tell where...