Whilst holding down the two buttons, connect the mouse plug back to the computer. Confirmed iCUE software BUG / Issue. To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend. |. This will open the system information tool, here you can view all info about your system. I have noticed it seems to be worse just after a Windows update, but after I manage to fix it it will often break again 1-3 times over as many days AFTER the Windows update. CORSAIR COMMUNITY Survey, we want to hear your feedback! When checking the device manager the "Corsair Bus" driver could not be verified. 12. These buttons have been preset with useful functions, but the real power comes from configuring them to your specific needs using the Corsair Utility Engine (iCUE). But it types out "a" just like it should. CORSAIR COMMUNITY Survey, we want to hear your feedback. Benevolent Icecream Jan 7, 2017 @ 4:59am. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions. To do so, you will need to unplug the mouse and press the left and right mouse buttons simultaneously and keep on holding them. With Fast Startup turned off, the side-buttons-not-working issue never happens again, not a single time. The buttons worked! I have remapped the keys to the number keys (Not the num pad keys). Still not working. So I tried that again, but no luck. Same problem here, its not a mechanical failure since the buttons still work for the Ripple lighting effect (im using the Cue link system with my Strave rg) been using the mouse for about 2 weeks, got the new keyboard about 2 days ago ( still no problems ) and today i had a windows update and now the side buttons and middel buttons dont work anymore doesnt matter wat key i assign to it (cue still works) i switched back to my naga and returned this thing back to the store.. but im almost 100% sure its a software problem, Copyright it works fine now no issue. If something goes wrong just rollback. Ok, side buttons no longer work. Still works, but sounds like listening to AM radio. Selecting this will allow you to repair Corsair Utility Engine and install "Corsair composite virtual input device". . 1996 - 2023 CORSAIR. Click on Uninstall in the prompt to confirm. It's easy! Presumably this is temporary, seeing this thread. Confirmed, I have been having this issue consistently for several months. Click on Uninstall to confirm the prompt. It could be just a software issue, I only have 1 thing bound to my scimitar pro side buttons and sometimes it just doesnt work. Reddit and its partners use cookies and similar technologies to provide you with a better experience. and after a week of using it the side buttons wont work if i look at my profile the keys are still assigned. You can try uninstalling this driver. To map I clicked on the key and chose Remap Key/Button. It's acting as if the keys have been disabled. Now it is back to not functioning properly. 2. The mouse will soft reset and you can then go through the remapping procedure. Click on Repair the application and then click on Next. 13. Used the same mouse in Windows 7 64-bit for the better part of a year with no issues. 1. Tried this a couple times, always same result. We hope that this guide was useful and you were able to know why Corsair scimitar side buttons not working. Check in the Task Manager that the iCUE task is running, iCUE needs to be running in the background for the mouse side buttons to work properly. The strange part is that the keys work as a numpad when iCUE isn't open, but as soon as I open the application it stops working even though I have all of the keys remapped. I can confirm. I made a whole new TEST profile, had to restart my PC 3 times to make the keys register. so mine worked for a week finally getting use to it today i started the pc and all side buttons wont work.. was last night.. its as if the profile is not loading to mouse at all, where do i normally find these logs to add them to thread. So i turned it off. Macros and remap never worked. Sign up for a new account in our community. The convenience of mouse side buttons is not having to flail your fingers all over the place, but they still are just there to map legitimate keyboard actions. Rainbow only shows up under lighting effects when "Advanced" isn't on. I unplugged and plug from the USB and it start to give me a Chinese character on one of my profiles, so I did a hard reset. Check if the iCUE process is running. How Long Does Yahoo Keep Old Email Accounts? Try clearing the onboard profile storage and delete the default profile to fix the side button issues. CORSAIR Scimitar Pro RGB - MMO Gaming Mouse - 16,000 DPI Optical Sensor - 12 Programmable Side Buttons - Black, Styles Update Everyday, No More Than $39. 9. I kept having similar issues. Once the repair is complete, reboot your PC and check if the macros and remaps are working. IT'S 2019 AND I STILL HAVE TO RANDOMLY REPAIR, REMOVE, REINSTALL, AND PRAY TO DARK POWERS EVERY OTHER WEEK OR SO TO GET MACRO EXECUTION TO NOT BE BROKEN. If you have recently installed a Windows update, some mouse functionalities may stop working due to pending updates. Combo keys would be fine, eg if you have to hold ctrl-T down on your keyboard to set a target, there should be no problem turning one of your thumb buttons into ctrl-T since only one action results (and you could rebind the combo to a single key if you wanted anyway). the lights do not flash when I re attach mouse to PC, so I cannot tell if the reset has worked or not, I assume not. A community for fans of the critically acclaimed MMORPG Final Fantasy XIV, which includes a free trial that includes the entirety of "A Realm Reborn" AND the award-winning "Heavensward" expansion up to level 60 with no restrictions on playtime. as of April 16, 2023 6:47 pm. Enter the serial number in the next field. did you happen to try that fast boot being disabled and reinstalling on an admin account with av disabled just for the install? I really like the keyboard, but the software that supports it is terrible. Enter system specifications, to know the details of your system. Sniper button worked fine in games for lowering the dpi, but that's it. I'll upload it when I get home. So, I have a similar issue but I have already remapped the side buttons to number keys. The side buttons will work and then stop working. Enter the Part number in the next field. If this is a firmware/driver issue, then it seems to be consistent for many of us, as well. Miraculously the forward and back buttons came to life. I've tried reinstalling iCUE, turning off the computer, reloading profiles, running updates, but nothing seems to work. It's the LED lights. iCUE software can set the hardware profile. If so which actions/macros have you added? After installation open iCUE and close it by the X icon. : Do you have a "Corsair composite virtual input device" listed under Human Interface Devices in the Device Manager? $150 at Amazon $150 at Razer. Suddenly no action for numbers pressed on side buttons. It comes with a built-in repair tool to find and fix issues preventing the software from working. Order online CORSAIR Scimitar Pro RGB - MMO Gaming Mouse - 16,000 DPI Optical Sensor - 12 Programmable Side Buttons - Black. US $118.84. Pressing my side buttons does nothing. Was so excited about this mouse the realese here in sweden was a few weeks ago . I have tried to reset the mouse, this does not work as described, i.e. Update: I finally got the keystrokes working for now. ZAMAN A full restart of the computer fixes the problem, but nothing else works. In the Device Manager, expand the Mice and other pointing devices. Navigate to the above link to go to the corsair help page. I've remapped the side keys to F13-F24, as well as the top 2 buttons to page forward/page back, but only the top two buttons actually work. Interestingly all of this only happens on one of my systems, the other PC works just fine with iCUE and the very same mouse. . After the restart, Windows will detect and reinstall the device. If you are having troubles fixing an error, your system may be partially broken. So, recently up and started Terraria up again to find out my side buttons don't work. Not sure if this is a long term fix, but I'll be sure to update the post if it goes wrong again. Is the profile you made set as default profile. Turn Fast Startup off, it then shut down "for real". I'm having this issue still, jesus christ corsair it's been two years and I'm having to necropost just to get some help on this. This also sometimes breaks mid session and can only be fixed by reducing my mouse's response time. Repairing CUE pretty much always fixes the issue for me, however, it is incredibly annoying to have to do this so often. Read our guide to know how to Update Device Drivers on Windows 10. iCUE (Corsair Utility Engine)is a software made by Corsair for customizing any peripheral devices from corsair including gaming mice. i had problems where i couldnt use the side buttoms and the lights on the mouse was flashing. When I have reinstalled iCUE I then have to delete the 3 on board profiles which are created because if I leave them there iCUE switches over to them when I try to use the imported game settings as if they are set as a default, so that I cannot use the mouse until they are deleted. I'll try wiping the reg keys and clean installing. Sign up for a new account in our community. Usually need to restart the computer or unplug the mouse (or combos of the two) a few times. Try cleaning with a soft cloth and make sure there are no dust particles and reconnect the mouse to see if it fixes Why Corsair scimitar side buttons not working issue. Here's my logs. In the Mouse Button settings, choose the action that you want the side buttons to perform. In the right pane the Name section is the name of your graphics card. you can set it to use common keys or even combo keys that can easily be set in gw2 if the game does not register your key/mouse buttons. Guiding you with how-to advice, news and tips to upgrade your tech life. I have the Scimitar RGB Elite. It's easy! I did however wipe the hardware profiles on the device and force updated the firmware on the mouse as well as re-map all the keys i had bound before figuring out that once I closed the program the mouse worked. Not sure if this will work for others, but for the time being I was able to get this work again by running the repair install after shutting off all my antivirus protections and then turning them back on again after the repair. Dark Core Pro SE RGB does not wirelessly charge with iCUE running in the background. $149.99 $114.38 Buy now The Razer Naga Pro is incredibly versatile regarding connectivity. New comments cannot be posted and votes cannot be cast. The Corsair Scimitar RGB Pro mouse is built for MMOs and has a unique slidable side panel with 12 programmable buttons. . To reset a Scimitar Pro/Elite RGB: Unplug the mouse. I clicked it. However the main issue is that my side buttons dont work all of a sudden when once they did. Double-click on Human Interface Devices. Maybe once a week? At first the 7 - 12 keys were registering as q,w,e,a,s,d. |. I have a Corsair Scimitar Pro, 12 side buttons. 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