Claim they “don’t have time” to look at emails, My experience seems to mirror many of the reviews below. 23 Coffee Beanery reviews. Coffee Beanery, Doha: See 20 unbiased reviews of Coffee Beanery, rated 3.5 of 5 on Tripadvisor and ranked #664 of 1,283 restaurants in Doha. I have not yet had the need for after sales service. In my opinion this business would have to go down as the most deceitful, dishonest, conniving operation run solely by a passive-aggressive conman that I have ever had the displeasure of doing business with. It will only end in many months of torment, loss of income and you will have lie upon lie poured upon you whilst he makes off like a bandit with your money and misguided trust. Find helpful customer reviews and review ratings for Coffee Beanery Fun Flavored Coffee Monthly Subscription Box at Amazon.com. Judging from all the negative reviews, I'm expecting it will be a nightmare to get a refund as I paid through Afterpay. Recommendations:1. I suggested to James that I was concerned as a result of so many negative reviews online. The most dreadful customer service I’ve encountered. Mark was accomodating and delivered like he said he would which was very pleasing. Deceitful website. Ordered the Chemex and goose neck kettle on 02/12/20, still haven't received the order and judging by the website my items have not been processed. There, the premium green coffee beans are water processed in order to maintain the flavor and origin of the bean and then it is roasted fresh on site to order at the Coffee Beanery … A free inside look at company reviews and salaries posted anonymously by employees. I purchased some coffee equipment from them and they happily took my money - but i had to chase them up one week later to discover they didn’t even have the item in stock. Coffee Beanery, Doha: See 20 unbiased reviews of Coffee Beanery, rated 3.5 of 5 on Tripadvisor and ranked #664 of 1,283 restaurants in Doha. Shipping delays and lack of order updates. This guy could sell ice to the eskimos. Staff are friendly and service is fairly quick, it was quiet when we were there though so not sure how it would be in peak times. If I don’t see the money in 2 days I’m going to commence legal proceedings. Write a review. Buyers beware, it's a dodgy company and I wished I had read all the horrible reviews before ordering. 8/13/2018. 2. Older reviews may no longer accurately reflect current versions of the same coffee. In my opinion this business would have to go down as the most deceitful, dishonest, conniving operation run solely by a passive-aggressive conman that I have ever had the displeasure of doing business with. Do not buy anything from them!Horrible company to deal with. A family owned company that has been in business since 1976. James suggested the order would be "at least 10 to 14 days away. I don’t want the same cup-of-joe every day. Uncover why Coffee Beanery is the best company for you. Buyers beware, it's a dodgy company and I wished I had read all the horrible reviews before ordering. Most products listed on line have "out of stock" notation and expected date of arrival. Recommendations:1. Don't put yourself through it! It's a nice little place that's clean and a quiet little atmosphere. 23 Coffee Beanery reviews. I was never offered a refund or another product.3.Each time I phoned I was told an expected date and was always let down. Contacted 'Jason' via the chat who told me to email. Delivery:James used TNT to ship the item on working day 9 since my order, and it arrived 2 working days later. I was happy to find a branch of coffee beanery here in souq al wakrah . Locally owned coffee shop in Freeland, MI serving specialty coffee beverages, breakfast sandwiches, paninis and bakery treats. all of our flavorings are Sugar Free, Lactose Free and Alcohol Free. FREE Background Report. He indicated that they had been overwhelmed with orders since COVID-19 had started, that they were understaffed, but were getting to orders as quickly as they could. They also offer salad which is good for two people for a price of 20+qr . Nowhere.After constantly asking for when it will dispatched and asking for my a refund back.They kept replying it will be dispatched, ignored my request for a refund. "Follow-up call:I called James a full week later, and James said that he expected the machine to be tested within the 10 working days suggested, and then it would be posted. I was just trying to change my order and they’ve offered no service whatsoever. A family owned company that has been in business since 1976. While acknowledging that COVID has had a big impact on this business I was very disappointed that-1. Shipping delays and lack of order updates. Do you agree with Coffee Beanery's TrustScore? See more of Coffee Beanery on Facebook . Specializing in small batch roasted coffee with delicious flavors! 1 people have already reviewed Coffee Beanery. © 2020 Trustpilot, Inc. All rights reserved. No part of the machine still worked except for the hot water button. I asked to turn the machine only to be told there was a 50% restocking fee, I have never heard of such a steep fee meaning that I now have a machine that I cannot use. The free Wi-Fi is definitely a plus. Check Reputation Score for Coffee Beanery in Flushing, MI - View Criminal & Court Records | Photos | Address, Email & Phone Number | Personal Review | Income & Net Worth 3 reviews of Coffee Beanery "The coffee here was the best we could find in town. Under no circumstances whatsoever entrust this person or give him your money. I was in this Hell Hole called Rockaway Mall why you might ask is cause wife needed her rings cleaned. I emailed James later that day confirming our phone conversation. Staff are very nice people. !!!! They specialize in small batch roasted coffee with delicious flavors. They don’t answer phone calls or emails and James was extremely rude on the phone. I was then told it takes 10 days to issue a refund. I was not compensated for this post. I was unable to contact The Coffee Beanery on the weekend (understandably), so I waited until Monday morning and put through a call. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Coffee Beanery Reviews 1 • Average . Reviews from Coffee Beanery employees about Coffee Beanery culture, salaries, benefits, work-life balance, management, job security, and more. I cancelled my order that day and was asked to email my request, because they don’t offer over the phone refunds, and my request didn’t get attended to until I called them two days later to ask. Coffee Beanery's reason for reporting This review is defamatory and written by a person unknown to our company and has definitely never purchased any item from us. James, whilst understandably deflated upon hearing this, was very professional in how he handled my query. I ordered a coffee machine in Mid July 2020 and today is Mid September and still no coffee machine. Steer clear of this company. Read honest and unbiased product reviews from our users. 24 waren hier. My fault for not doing my research, I won’t be making that mistake again. The coffee machine arrived as ordered, but their after purchase service was absolutely terrible. Clearly a lie after reading the reviewsAgain asked for a refund, with no respond. 2. Then 'Mark' emails back saying I have to take it to Delonghi (this is rubbish I can return it to him). Coffee itself is not strong though, need additional extra shot for my iced latte to make it fit for my taste (a self proclaimed coffee addict here). The Coffee Beanery, Sydney: See unbiased reviews of The Coffee Beanery, one of 6,020 Sydney restaurants listed on Tripadvisor. I tried the turtle (or was it triple) mocha and it was yummy!!! If I don’t see the money in 2 days I’m going to commence legal proceedings. Customer service" sorry I don't understand the question". ABOUT COFFEE BEANERY. I wish I had checked on here before buying from this guy. STAY AWAY FROM THIS COFFEE BEANERY !! Under no circumstances whatsoever entrust this person or give him your money. Coffee Beanery, Dearborn: See 4 unbiased reviews of Coffee Beanery, rated 4.5 of 5 on Tripadvisor and ranked #112 of 285 restaurants in Dearborn. The products I ordered were not in stock and this was not mentioned on the website. If he has your money, keep ringing and eventually you’ll get it.I’ve already filed a complaint with the Fair Trading Department and informed the Police Fraud Squad of his behaviour. He pretends like there are other staff but it is him on the online chat, the phone and via email. !!!! ★★★★★Verified Buyer, Dec 22 by Debra L. (United States), “Great website, always great service” ★★★★★Verified Buyer, June 18 by Mary (TX, United States), “Great selection and very fair prices! ConcernedI am a little concerned after reading the negative reviews, So far I ordered a machine on the 8/08/20and was promised it on the 30/08/20, I know it is only 4 days overdue but I still made enquires about my order, I rung on the 02/09/20 and was told next week It would be sent, to me they have had enough time to do what they have to do to my order so it should have been sent on time which was the promised date, if you can't for-fill a order on the promised date don't use the words "Promise" because that means it should be sent on the promised date, I am well aware of my rights with buying online so if I do not have my machine to me by next week, I will put this in the hands of the ACCC for them to be audited in their processes of online ordering, and how they conduct their business. Flights Vacation Rentals I phoned about 12 times.Suggestions to customers. Visit this website www.coffeebeaner y.com.au. The cafe is beautiful inside and the staff are really, really friendly. If your equipment ever does arrive it will only be by using a lawyer or government agency as the last ditch attempt to recover your lost dignity and sanity. Our Story. Questioned his customer service and reviews he got his back up and refused to answer anymore calls or emailsI got my full refund back, but had to make a case with PayPal to get it.I know that CO-VID made business hard for most retailers, but this was just plan unprofessional.I ended up buying the same machine directly from DeLonghi, but brand new for $180 more, and received it in 3 day. His retail address is non-existant, his web site is impressive yet run out of India and is nothing but a false veneer of a one man operation. Good coffee. Offers. Coffee Beanery - Gillette, Wyoming - Gillette, WY - Rated 4.5 based on 20 Reviews "Great place for everyone. Beanery Blend Specialty Coffee | 1.75 oz One Pot Sampler. I purchased some coffee equipment from them and they happily took my money - but i had to chase them up one week later to discover they didn’t even have the item in stock. Unfortunately they don't have zero stars. Log In. I got a broken and dirty coffee machine from what looked like a different company - from the shipping number and packaging. To search for a specific roaster, origin or coffee use the Advanced Search Function. What ever you do, DO NOT PURCHASE FROM THIS GUY!!!! I did however, leave James a message of thanks via the phone. Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45 Jersey N. Newark, NJ. Reviews from Coffee Beanery employees about Coffee Beanery culture, salaries, benefits, work-life balance, management, job security, and more. 1.Don't phone Coffee Beanery-email and get responses in writing.2. Learned a lot about customer service. 24 were here. AND claiming that have not had an issue like this in 6 months. I understand that COVID and the Christmas season can severely delay processing times, however, providing information to customers should be of importance. Clearly a lie after reading the reviewsAgain asked for a refund, with no respond. Learned a lot about how to treat a customer right. Summary:- Communicated promptly and appropriately- Delivered on the commitments that they made verbally- Provided an exceptional quality of service, from start to finish- They may be a little "under the pump" with COVID-19, but they are transparent about timelines when asked.- Delivered the product requested, working as new, in the time frame indicated. The Coffee Beanery has the highest standards in the industry when it comes to providing the finest specialty coffees in the world. Taste the flavor without the guilt. Coffee Beanery. We have all the latest coffee information, product reviews, customer ratings, and so much more. A free inside look at company reviews and salaries posted anonymously by employees. Receipt:I received the product in full working order, in the original packaging, untouched as requested. To be the best provider of the best specialty coffee and related products! !I haven’t got my refund and Marc Isaac won’t answer my calls !! Pay with PayPal and request a refund when you have waited long enough.I waited about 6 weeks and then mentioned "PayPal dispute". Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! His retail address is non-existant, his web site is impressive yet run out of India and is nothing but a false veneer of a one man operation. Reply from Coffee Beanery Hi James, Thank you for your review,yes our ebay page did say it was in stock however we sold out of the product and the Ebay stock hadn’t updated which is the reason we had to wait for new stock to arrive. Consumers satisfied with The Coffee Beanery LTD most frequently mention customer service, michigan cherry and free shipping. 4.5. In the end. !I just spoke to this Marc Isaac after 36 calls finally he answered but all I heard is lots of excuses when I’m asking for the refund so he advised me that he’ll get back to me next week which is Monday. Trying to save a few dollars is just not worth it! Would not recommend. I asked to turn the machine only to be told there was a 50% restocking fee, I have never heard of such a steep fee meaning that I now have a machine that I cannot use. Call the team at The Coffee Beanery prior to purchasing to ensure that they have stock. Instead, Coffee Beanery sends their 100% Arabica coffee to the Swiss Water Process plant in British Columbia, Canada. Delivery & Pickup Options - 14 reviews of Coffee Beanery - Arlington "I've lived in the neighborhood for about 10 years, and am so happy to have a coffee shop that feels like a neighborhood, family run business. A family owned company that has been in business since 1976. Don't work in the Ren Center anymore, but this was apart of my daily routine when I did, and every time I go back to the Ren Center I be sure to stop in and grab a cup. 1.Don't phone Coffee Beanery-email and get responses in writing.2. Best Coffee Beanery Coffee reviewed in November 2020 are all here. Incorrect item supplied twice, I paid 3 freight charges and when I sent a measurement of the item required, "James" said we are too busy to check, in a rude manner. Community. Forgot account? !They will take your order and money without knowing 100% if they will have the stock available. Mark was accomodating and delivered like he said he would which was very pleasing. 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