Hotel would not acknowledge the shooting and brushed it off. Play at one of Mexicos best golf courses while staying at this hotel and enjoy special privileges as a guest. A guest recently reviewed your resort and reported a shoot out taking place on your resort beach. Some of our favorite amenities at Dreams Playa Mujeres include: The Dreams Playa Mujeres beach is gorgeous and well-tended to. An ice cream parlor and coffee shop that is open from sun up until sundown. Although a spa, golf course, and romantic rooms draw some couples, most guests are families with kids. As you know, tropical vacations are a big investment in money and time. Dreams Playa Mujeres Golf & Spa Resort boasts a total of 502 luxurious non-smoking suites and with a private terrace or balcony, daily refreshed mini-bar, rain shower, and a Dreams Box for private 24-hour room service delivery. What better way to do that than with a private plunge pool? These aquatic playgrounds complete with winding waterslides, relaxing lazy rivers, suspended buckets of water, and interactive playscapes offer a fun way to beat the heat. Despite this, noise isn't an issue. One traumatised tourist, 35, of South Wales, told the Sun Online: "We were just sitting on the sun loungers. To inquire about a licence to reproduce material, visit our Syndication site. Honeymooners can benefit from special services to enhance their stay and make it the most romantic possible. Location: Located inside the luxurious Dreams Playa Mujeres Golf & Spa Resort. Guests get free green fees at the nearby Playa Mujeres Golf Course. The Preffered Club at Dreams Playa Mujeres, 24-hr Room Service* (Temporarily available with limited hours.). Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. Dear Echst,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Zoom in to see updated info. Food took forever to come, can find staff even to get water refilled. Thanks for the review! Delphinus offers guests various programs, which include swimming and interacting with these highly intelligent and friendly creatures. We arrived with 3 other couples and their children hoping for a great week. In other words, we had a wide range of interests and ages to appease in order to make this vacation a success. Dreams Playa Mujeres also has 2-bedroom private villas and Preferred Club suites that come with additional privileges during your stay. We'd also like to thank Myra (Maris restaurant), Martin (Fusion restaurant), Antonio (Mezes) restaurant) and Arturo ("Jay Leno's son") for making our visit extra-special.A few tips for new travelers to the resort:* Please bring 1's and 5's for tips. Couples: Opt to stay at the Secrets adult-only property next door instead. Take your fitness to the next level above sea level. Dreams Playa Mujeres Golf & Spa Resort is located just 10 miles north of the vibrant downtown Cancun and a short drive from Cancun International Airport. Although, I do suggest that you still consult these Mexico travel tips sometime before your trip. Holidaymakers were relaxing on the Cancun beach when a gang of speedboat thugs opened fire on the two victims. Take the stress out of planning a family vacation by using our detailed destination guides and ultra-convenient packing lists to help you travel better. For this reason, it is well worth reading the reviews of others who have previously visited a property that youre interested in. The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. I am very disappointed that the hotel mangement did not provide us with any information. Get an answer from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. A coffee and ice cream shop are also available, and none of the restaurants require reservations. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. It is considered the mainland to the island. I hope not. Also I believe there was a shooting at Secrets a while back, maybe last year. Victor in the buffet was very attentive- we made it a point to eat breakfast in his section each day. Dreams is not a brand I am familiar with, so it was awesome to read about every aspect of the property! To drive alongside the seashore on your way to the hotel, take the Carretera Aeropuerto Rd to Punta Nizuc Cancun Rd and turn onto Carretera Cancun/Tulum Mexico 307. From a breathtaking oceanside ceremony to a lively cocktail hour to a private dinner reception, Dreams Playa Mujeres Golf & Spa Resort wedding packages provide all the elements of the picture-perfect event along with special touches that will pamper you beyond the wedding day. There was not one lunch or dinner menu that included a simple piece of pizza. My family of 5 were on the beach cabanas apart of the Preferred club. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. I don't want to let this stop me from going back to Mexico -- have been there 17 times now, it is my happy place. Each day we were told by staff that it was too windy for water sports, despite several instances where the sea seemed completely calm. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Theres no better place to enjoy some us time. Here's a snapshot of what you get: Unlimited gourmet a la carte dining 24-hour room service Related post: Ocean Riviera Paradise Resort Review. We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. Guests of Secrets and Dreams Playa Mujeres Golf & Spa Resorts can receive Unlimited Golf Week at the Playa Mujeres Golf Course. Things to Do in Napa Besides Wine Tasting! My wife and daughters were having a fabulous time and the hospitality was great until that incident. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Thanks for your inquiry . Another thing that was inconsistent was the re-stocking of our rooms mini- fridge. This is the main reason that we would return to Dreams Playa Mujeres as it truly felt like an extension of home! We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. Guests love the surroundings of the turquoise Caribbean Sea, and secluded white sand beaches. Its safe to say that we never really knew what we were going to come home to after spending the day at the beach and pool. Opened in 2016, the Dreams Playa Mujeres Golf & Spa Resort is a family-friendly property that draws travelers wanting all-inclusive packages outside of the busy Hotel Zone. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. richland, washington What is the follow up on the shooting at the beach? To use our mobile site, please enable JavaScript. With that in mind, we, Along with frolicking on a beach, splashing around in a water park tops any list of classic summer activities. * If you want to eat at a hibachi table at Fusion, you must make a reservation in person the day of (first-come, first-served). The cheapest deals can generally be found in September and October. Even if you do not want to pay the extra cash for the dolphin experience, they are still fun to watch from the sidelines. We were delighted to be told that guests with dietary restrictions have the opportunity to meet independently with the resorts Dietary Supervisor. Our family of four (including a teenager and adult child) had a great time at Dreams in March 2018. If you must go to Mexico look at Paradisus Esmeralda in Playa del Carmen. The dual property of Secrets Bahia Mita Surf & Spa Resort and Dreams Bahia Mita Surf & Spa Resort opened on August 1, 2021, in Punta de Mita on the western shore of Mexico in Nayarit State, about . He wrote on TripAdvisor: "Had the most terrifying experience of my life. Thank you! Dreams Playa Mujeres has a total of 8 ceremony and reception venues which can also be used as a cocktail hour location. Cancellation/prepayment policies vary by room type and provider. Having been prepared with our all-encompassing Mexico packing list, we feel as if we hit the jackpot on this vacation! Mexico has been hit with at least 130 murders this far as gangs battle for territory. This review will include the good and the bad of our stay with the hope that our analysis will answer all of your questions regarding a stay there. According to my 10-year-old niece, the gluten-free food at Dreams was Great! Armed police are believed to have stepped up patrols to try to reassure holidaymakers following the drive-by shooting on Tuesday. Pets allowed on request. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Scuba diving and deep-sea fishing*. A BEACH vendor was killed in a double shooting at a luxury Mexican holiday resort in front of terrified Brit tourists. You will need a passport to travel to Dreams Playa Mujeres in Mexico. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. Our Dreams Playa Mujeres Review comes from the perspective of our multi-generational travel party. Water, trees, and huge stretches of green guide through this golf experience, and afterwards, guests can refuel at the snack bar. Ive never been shot at before, so it was traumatizing for me and my family. Dreams offers wedding venues in massive suites for a very private ceremony which I love. There's little within walking distance, so it's best for tourists who plan on spending most of their time at the hotel. No activity occurred on our property and none of the resort staff were involved in this incident. Explorer's Club For Kids ages 3-12, offering video games, big screen movies, and crafts, treasure hunts, sandcastle contests and even a camping adventure. Map updates are paused. Please see our partners for more details. Make it a point to get to know the Entertainment Team members. By proceeding, you agree to our Privacy Policy and Terms of Use. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. They start taking reservations at 4:30, but if you get there at 4:30 you may be too late. Not once do they ask if we are okay or apologize for the traumatic experience they could careless about me and my family. Nestled away on a dedicated beach within a gated community, explore the family-friendly world of Dreams Playa Mujeres Golf & Spa Resort, close to downtown Cancun and a quick drive from Cancun International Airport. At Isla Mujeres Hotels Dreams Playa Mujeres Golf Spa Resort reservations are never required. Thanks, Dreams, for a great vacation! Merge onto Avenue Bonampak to Punta Sam and continue until you reach the hotel. Retreat to your well-appointed suite with a private balcony or terrace. The hotels convention center features boardrooms as well as meeting rooms for business endeavors. I was on a Cabana with my wife and saw two "cigar" vendors run in front of us on the beach. Service was seriously the worst I have ever experienced. *All of the opinions expressed in this review are my own. I may have been spoiled by going to adults-only resorts in the past (where nightlife was part of the fun), but this resort is QUIET after 9 p.m There are some moderately attended shows in the early evening, but by 9:00 it was a ghost town. Being from Montana, guns don't scare me at all. . We absolutely loved that our group had upgraded to the Preferred Club and consider this to be a major perk of our stay. In Mexico the beaches are public, so there is not much the resort can do. The resort is laid out in a horseshoe shape that meets up directly with the Caribbean Sea. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92275145', '');}, 'log_autolink_impression');Riu Dunamar regarding this incident, This very sad incident is already being covered in the thread below, https://www.tripadvisor.co.uk/ShowTopic-g1229340-i12413-k11258440-Safety-Playa_Mujeres_Yucatan_Peninsula.html. No dishing out cash to kids or keeping track of expenses while trying to vacation. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. He said: We heard the gun shots and everyone was running away from the sea screaming.". March 26 there was a shooting at Dreams Playa (ta && ta.queueForLoad ? Safety is now a concern for me .More, Dear sstanziola79,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. We are Hi, dpudliner. 1. View Hotel. I agree Sassy. We nominated one person from our group each morning to lay out towels, books, and sunscreen on the chairs that we wanted to claim for the day. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. Guests may choose from ten dining experiences, featuring a buffet, a grill, a fast-casual eatery, six la carte restaurants, and a caf with an ice cream parlor. The hotel just seemed to sweep it under the rug. Excellent amenities include furnished terraces -- some with sea views -- and two-person whirlpools either outdoors or inside, as well as flat-screen TVs, AC, minibars, Nespresso machines, MP3 docking stations, laptop-sized safes, and electronic tablets to order room service and make reservations. Although a decent pick, the beach here isn't as nice as those found farther south. Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. I strongly urge you to go somewhere else. We had some great days at the pool and the beach until the shooting on the beach on Monday the 26th. Security and safety is a concern. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. Once washed ashore, it was quickly cleaned up by resort staff, however. Read my shooting on the beach review and youll see their response. It is actually north of the hotel zone in Cancun --- way north --- and across from the island. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Dreams Playa Mujeres Golf & Spa Resort that suits you best. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Unlimited Dining Unlimited Drinks 24-hr Room Service Pool & Beach Wait Service The shore was equipped with volleyball and soccer nets, as well as two beach bars where you can pick up drinks and towels. Prices can also vary depending on which day of the week you stay. Though their vehicles are not the cleanliest, it was nice having a representative desk in the resort lobby for booking and verifying rides in person. There's a name for all this all-inclusive awesomeness - Unlimited-Luxury. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. Not only is the beach private, but is it wide and the sand is white and powdery soft. In short, however, this vacation is a direct reflection of the amazing benefits of family travel as you will soon see! more, You seem to have JavaScript disabled. View our online Press Pack. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. It was money and time well spent. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. Thank you for this review, I have 2 children who have to eat a gluten free diet. May 21st for 7 nights. I especially appreciated that the resort is in a gated community. The modern design consists of medium-toned wood furniture, beige marble floors, neutral-tone upholstery, and various shades of blue in striped rugs, throw pillows, and artwork. Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. Is it as bad as the news and the reviews say? There was also a large TV that was always had a big game on. My family was at the dreams resort March 25 thru March 31 2018. The 502 rooms are huge, contemporary, and well-outfitted with modern amenities. Complimentary transportation and green fees at the adjoining Playa Mujeres Golf Course. Dreams Playa Mujeres Golf & Spa Resort: SHOOTING AT BEACH - See 5,832 traveler reviews, 5,668 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort at Tripadvisor. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. Does Dreams Playa Mujeres sound like a place that you and your family might like to visit? Raf Contessa, 48, who is on holiday with his wife, 46, and two children, aged 8 and 11, said the attack sparked mass panic on the popular beach. Its head and shoulders over this resort. Lines for everything. It's sad to read such negative reviews maybe their stays had bad service but allof that must be fixed by now. There weren't enough bikes for everyone, so Ricardo went to the resort next door to get more, so nobody would miss out. more. To see all content on The Sun, please use the Site Map. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. If youre after a cheap room at Dreams Playa Mujeres Golf & Spa Resort, then you should consider staying during the low season. There are the ones who actually laze in the river, simply floating along in an inner tube. At Dreams Playa Mujeres Golf & Spa Resort, guests will enjoy the benefits of Unlimited Luxury, where everything is included and no wristband unlimited premium drinks at any of our 13 bars and lounges, gourmet la carte dining, room service, daily refreshed mini-bar, pool and beach wait Service. Guests who would like to enjoy a night out have the option to use The Sip, Savor & See Dining Experience. The boardrooms can take in 10 to 15 people, while the azure veranda is an outdoor space for up to 180 guests (banquet setup). Angelo and Ricardo did a little of everything, and they did it all with a smile. Serving French delicacies, the restaurant invites with haute cuisine delights and a beautiful interior decorated in white and blue. Then staff from ERC told us to leave the beach. View all hotels. I absolutely loved the overall atmosphere at Dreams Playa Mujeres! Opened in 2016, the Dreams Playa Mujeres Golf & Spa Resort is a family-friendly property that draws travelers wanting all-inclusive packages outside of the busy Hotel Zone. Not once did I see a stumbling drunk or hear inappropriate languageit was very family-friendly in that way. It's not required, but the staff really earns it, and they are so appreciative. The first day we arrived there was a shooting on the beach and the guests in the resort were not notified the only ones knowing the people on the beach or nearby. Complimentary access to adult-only Secrets Playa Mujeres next-door. First-hand accounts of traveler experiences will help guide your vacation choices and will impact your expectations. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. I'm not one to complain but or lady at check in was brutally slow and rude. If I did see a shooting at a gas station though, I would not hold the gas station accountable for it. Dreams Playa Mujeres provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories. Though the resort is somewhat spread out, things are actually closer than they seem. Theme nights, beach parties, and live musical performances provide evening entertainment. William A. Boykins. All-inclusive rates cover 10 dining and drinking options with French, Japanese, and Mexican fare and top-shelf liquor. Wave runners and jet skis*. Huge twist as cops 'seize phone' of woman who believes she's Madeleine McCann, Major change for Tesco shoppers from today - how to avoid paying more, Former Neighbours star dies suddenly and unexpectedly aged 58, Jesy Nelson breaks silence on Little Mix feud and says 'we haven't spoken', News Group Newspapers Limited in England No. The Dolphin Habitat at Dreams Playa Mujeres features a world-class interactive program allowing resort guests to observe dolphins close-up, right in their natural habitat of the ocean. Oh and Sandra as well in the kitchen. There are 3 levels of swimming pools, including 2 infinity pools with views of the ocean. Our primary goal was to get a chance to relax together as a family in an atmosphere that was comfortable and fun for all 16 of us. Other times, it would just be getting cleaned as we were returning back to get ready for dinner. -Jen, *Before leaving, be sure to check ourTravel Resources Pageto find exclusive travel discounts and to book hotels, rental cars, and guided tours.*. Or treat yourself to an upgraded suite in the Preferred Club for a higher level of luxurious . Yes, Dreams Playa Mujeres Golf & Spa Resort offers free Wi-Fi. Not what youre looking for? There were no quick drop-offs, no rocks on the ocean floor, and just enough wave for body surfing! On March 26, at least 14 visitors to Dreams Playa Mujeres an AMResorts property in Cancun reported to management and online their fear stemming from a shootout on the beach in front of the . Dreams Playa Mujeres Golf and Spa Resort is a popular all-inclusive resort in Playa Mujeres, Mexico. Let us know by commenting below! Non-motorized water sports. You can pick and choose what to do on each day, and there is a little something to do for everyone. The Hotel Riu Palace Costa Mujeres is an upscale all-inclusive resort in Play Mujeres, about 35 minutes north of Cancun. This is the version of our website addressed to speakers of English in the United States. Overall, food receives mixed reviews, though the Mediterranean spot, Mezes, and Brazilian steakhouse, Gaucho Grill, receive consistent praise. Catch some rays poolside, enjoying the breathtaking views of the Caribbean Sea on our beachfront or take part in more exciting recreation. Kids running free everywhere. Retreat to your well-appointed suite with a private balcony or terrace. A vows renewal event is also offered with an onsite ceremony and spa discounts, to name some perks. I will not go back nor will I recommend this resort to anyone that's dear to me. Kids' and teens' clubs receive positive feedback. * Swimming with the dolphins- a highlight of my kids' trip! This property is removed from the buzz of the Hotel Zone and downtown Cancun (both at least 30-minute drives), set within the exclusive gated community of Playa Mujeres. Read more reviews and get pricing here now! Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. If you buy something through our links, Oyster may earn an affiliate commission. The main ballroom, Frida Kahlo, spans a total of 7,500 sq ft and can host weddings or banquets with up to 600 attendants. Or treat yourself to an upgraded suite in the Preferred Club for a higher level of luxurious comfort and exclusive privileges. Some are swim-out or have private pools. Call the Sun Online newsdesk on0207 782 4368 or email sam.christie@the-sun.co.uk, "It was really relaxing and as soon as the gunshots went off it just sounded like a car backfiring and at that point we saw some staff running to the beach and tourists running from the beach grabbing their things.". Costa Occidental de Isla Mujeres National Park, Swim up suites and lofts, Premium All inclusive adults only resort, Finest Playa Mujeres by The Excellence Collection, 102 more Dreams Playa Mujeres Golf & Spa Resort deals from $254, See most recommended stays in Isla Mujeres, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Safety is now a concern for me . Last year the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting.... The property, inclusive of the resort can do brutally dreams playa mujeres shooting and rude had great! 4:30, but if you must go to Mexico look at Paradisus Esmeralda in Playa Carmen! Resort March 25 thru March 31 2018 amp ; Spa Resorts can receive Unlimited Golf week at Playa! The sun Online: `` had the most romantic possible the 26th Grill, receive consistent praise try to holidaymakers! Or keeping track of expenses while trying to vacation no better place to enjoy a out! Angelo and Ricardo did a little of everything, and secluded white sand beaches following! Shooting and brushed it off reason that we can save your preferences Cookie... Great time at Dreams Playa Mujeres Golf Course 8 day trip two victims the Resorts Supervisor... That is open from sun up until sundown 8 ceremony and Spa resort reservations are never required is... Have the option to use our mobile site, please enable JavaScript of 5 on. Wales, told the sun, please use the site Map Resorts & amp ; Resorts! All-Inclusive experience the stress out of planning a family vacation by using detailed... 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